Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 18:41:11 +0000



Explanation of Rejection of Order

View Count: 311

[2022-06-23 16:07:16]
User764761 - Posts: 9
Hello

Order was rejected (bracket with Trailing Step). I believe that it was because the exchange or CQG does not support Market If Touched, I have changed the target to Limit. Asset was MGC and it was with a live account.

Please confirm if my understanding is correct or do I need to change something else.

Log details below - I have the whole log if needed.

=== Start ===
TradeActivity files query time: 0.001881 seconds. Entries: 0. Current queries: 2 | 2022-06-23 14:39:51.945

TradeActivity files query time: 0.007290 seconds. Entries: 0. Current queries: 1 | 2022-06-23 14:39:51.989

Trade Order Error - CQG order update. Status: REJECTED. Text: The order type is not allowed for the commodity. Internal Order ID: 50. Service Order ID: 289584041. Symbol: F.US.MGCQ22. Account: ********* | 2022-06-23 14:45:37.427 *

Trade Order Error - CQG order update. Status: REJECTED. Text: This order was rejected with other order in compound order. Internal Order ID: 51. Service Order ID: 289584042. Symbol: F.US.MGCQ22. Account: ***** | 2022-06-23 14:45:37.427 *

TradeActivity files query time: 0.010853 seconds. Entries: 0. Current queries: 1 | 2022-06-23 14:54:06.849

TradeActivity files query time: 0.031737 seconds. Entries: 44. Current queries: 1 | 2022-06-23 14:54:11.795

TradeActivity files query time: 0.003941 seconds. Entries: 6. Current queries: 1 | 2022-06-23 14:58:29.344

=== End ===

Stuart
[2022-06-23 16:26:43]
Sierra Chart Engineering - Posts: 104368
Yes you cannot use Market if Touched because that is not supported by the exchange.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account