Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 18:31:14 +0000



Upgraded to Pkg10 but only Delayed Data Feed

View Count: 265

[2022-06-21 02:05:59]
User388297 - Posts: 8
Hi Support,

When my data feed stopped working, AMP support prompted me to upgrade to your Pkg 10. Both the CQG and SC Data feeds are delayed. How do I fix this back to my real time feed?
[2022-06-21 05:28:13]
Sierra Chart Engineering - Posts: 104368
There are two things you can do.

Go back to version 2393 or earlier. Instructions:
Software Download: Software Rollback Procedure

Or activate the exchanges you require here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-21 05:28:23

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account