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Direct MessagesDate/Time: Fri, 26 Apr 2024 06:26:59 +0000
Euro future sep contract sim
View Count: 378
| [2022-06-20 12:26:09] |
| MUSE SABRIE - Posts: 4 |
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It shows different data can you fix
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| [2022-06-20 15:10:12] |
| John - SC Support - Posts: 31131 |
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What specific symbol are you having an issue with, and what is the exact problem with the data? Keep in mind you are using our Delayed Streaming data feed, so the data is going to be about 15 minutes behind the real-time data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-21 06:47:37] |
| MUSE SABRIE - Posts: 4 |
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No it’s shows days behind not 15min euro future sep contract please can you check it
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| [2022-06-21 13:51:55] |
| John - SC Support - Posts: 31131 |
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We need to know the exact symbol you have entered for which you are having an issue. The problem could be the way the symbol is entered or the particular data you are looking for. Please let us know the symbol you have entered.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-21 15:20:27] |
| MUSE SABRIE - Posts: 4 |
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6EU22-CME
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| [2022-06-21 15:36:49] |
| John - SC Support - Posts: 31131 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-22 10:49:57] |
| MUSE SABRIE - Posts: 4 |
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I think we have I misunderstanding, I don’t have problem using chart, everything is ok except pricing is shows wrong pricing and is not delay, I know what is delay mean because I have using sierra chart for two month, the problem I have is from you side because you printing wrong pricing, if you check 6EU22 delay data you will see what I am talking about. Thanks again |
| [2022-06-22 10:52:03] |
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In your case the data for that symbol is going to be 10 minutes delayed. Is that what you expect?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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