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Date/Time: Sat, 20 Apr 2024 11:29:52 +0000



AMP CQG with denali data...

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[2022-06-18 11:34:01]
User425573 - Posts: 7
Hi, I have live account with AMP..I selected Sierra Chart - Denali -CQG for live account. I have package 11 and all requirements are OK. After I conned to Sierra Chart CQG Web Api... Which symbol Can I use...after all this I see only delayed data.
I will send pictures...If I tried select from denali future option dont work.
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[2022-06-18 13:39:59]
Sierra Chart Engineering - Posts: 104368
At this time the markets are closed. So it may seem like the data is delayed but that is normal.

Tell us what particular market you want to create a chart of and trade? Then we will tell you what symbol to use.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-18 13:40:04
[2022-06-18 13:44:55]
User425573 - Posts: 7
EUR/USD AND GBP/USD these chart
[2022-06-18 20:26:29]
Sierra Chart Engineering - Posts: 104368
Do you want the futures or the cash market for these Forex pairs?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-18 22:00:02]
User425573 - Posts: 7
Futures market
[2022-06-20 14:04:44]
John - SC Support - Posts: 30976
If you are still getting delayed data with the symbol F.US.BP6U22, then we would need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-20 17:04:30]
User425573 - Posts: 7
Everything is ok...I have real data no now...It was because it was the weekend. Thank you for help.

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