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Denali Data - ICE US / DX Contract

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[2022-06-14 15:43:23] #1 [Go To First Post]
User379468 - Posts: 508
Using IB execution, Denali data, no ICE realtime subscription. How can I load delayed intraday and historical data for ICE and DX contract?

[2022-06-14 16:21:45] #2 [Go To First Post]
John - SC Support - Posts: 23242
If you use "File >> Find Symbol", you will see what is available for ICE data. But, there is only daily data available, so it will be behind by 1 day. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-06-14 16:28:52] #3 [Go To First Post]
User379468 - Posts: 508
I have intraday delayed data from IB, how can I integrate it into this setup? On my Denali feed, I seem to be getting some intraday realtime data but only sporadic. ie from when I had the chart open, but not before. Delete and download does not backfill it. Date Time Of Last Edit: 2022-06-14 16:29:25

[2022-06-14 16:54:49] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104367
For what symbol?: I seem to be getting some intraday realtime data but only sporadic. I have intraday delayed data from IB, how can I integrate it into this setup? Nothing special to do. Just simply use the appropriate Interactive Brokers symbol. Many of them you can find in File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-14 16:54:57

[2022-06-14 17:45:01] #5 [Go To First Post]
User379468 - Posts: 508
Yesterday it would not load anything except 1 bar, and today it loaded some more data from yesterday, but very little, from while the chart remained open, starting from 11:30am ET. DX-202209-NYBOT , using Find Symbol function. Tried EDIT, DELETE ALL AND DOWNLOAD. Set to continous contract and days to load to 100. Get this error also attached. Also, only while chart is open, it seems to load streaming delayed data, but stamped on the chart timescale as if it is real-time. Date Time Of Last Edit: 2022-06-14 17:45:57


2022-06-14_13h42_33.png / V - Attached On 2022-06-14 17:43:54 UTC - Size: 6.31 KB - 57 views 2022-06-14_13h37_25.png / V - Attached On 2022-06-14 17:44:05 UTC - Size: 48.64 KB - 56 views

[2022-06-14 17:54:38] #6 [Go To First Post]
John - SC Support - Posts: 23242
Since you are connected to IB, that is the IB data. You would have to ask them about why you are getting the data you are from them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-06-14 19:52:56] #7 [Go To First Post]
User379468 - Posts: 508
Is it always automatically IB data when Denali data isn't available in realtime for a symbol? Is Denali data available for ICE if I subscribe to it? Are you certain this is IB data, how can I verify? It works correctly and backfills all the data directly in the IB TWS platform though.

[2022-06-14 20:47:40] #8 [Go To First Post]
John - SC Support - Posts: 23242
Is it always automatically IB data when Denali data isn't available in realtime for a symbol? Yes, this is exactly how it works. Is Denali data available for ICE if I subscribe to it? No, we no longer offer the real-time ICE data. Just delayed data. Are you certain this is IB data, how can I verify? It works correctly and backfills all the data directly in the IB TWS platform though. Yes, this is IB data, as you state that it is showing up in TWS. If it was from us, then it would not go to TWS. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-06-14 21:28:50] #9 [Go To First Post]
User379468 - Posts: 508
No, we no longer offer the real-time ICE data. Just delayed data. Can you offer free delayed streaming intraday data for ICE like IB Is doing? Yes, this is IB data, as you state that it is showing up in TWS. If it was from us, then it would not go to TWS. I subscribe independently to different data from IB directly also, but not real-time for ICE. The intraday data backfills properly in IB TWS, but not in Sierrachart. Is there any way to figure out why Sierrachart is unable to load it as well?

[2022-06-15 12:50:24] #10 [Go To First Post]
Sierra_Chart Engineering - Posts: 7364
Can you offer free delayed streaming intraday data for ICE like IB Is doing? No, we have no involvement with ICE. What we offered before was through our data provider Barchart. Is there any way to figure out why Sierrachart is unable to load it as well? Probably because ICE does not allow this and Interactive Brokers has to restrict the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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