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Date/Time: Thu, 19 Jun 2025 23:38:02 +0000

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NQ Futures chart won't show up

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[2022-06-07 19:27:14] #1 [Go To First Post]
User850090 - Posts: 27
Hello. Today I can not open only charts with NQ futures. Please help. Thanks

[2022-06-07 21:06:03] #2 [Go To First Post]
John - SC Support - Posts: 40526
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-06-07 23:50:27] #3 [Go To First Post]
User850090 - Posts: 27
It is NQM22. But after I open it I can not disconnect and connect data because it will freeze up. So I can only close it and restart sierra.


Screenshot 2022-06-07 184943.png / V - Attached On 2022-06-07 23:50:16 UTC - Size: 103.93 KB - 142 views

[2022-06-08 15:22:06] #4 [Go To First Post]
John - SC Support - Posts: 40526
We have responded to this in this thread: charts keep freezing up Please do not post more than once for an issue. It only slows things down. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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