Support Board
Date/Time: Thu, 19 Jun 2025 23:19:32 +0000
Software not downloading properly
View Count: 442
| [2022-06-07 16:41:26] |
| Karidi213 - Posts: 1 |
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I am trying to download Sierra Charts after activating the free trial. Whenever I install the application, it is telling me "Create Shortcut: Save error". And then when I click on the Sierra Charts shortcut, it tells me "Windows is searching for SierraChart_64.exe. To locate the file yourself, click Browse. However, it is still not uploading. Can you please assist with the download? |
| [2022-06-07 16:44:18] |
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We want you to use the zip installer. Instructions are here: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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