Support Board
Date/Time: Thu, 19 Jun 2025 23:27:52 +0000
NinjaTrader Continuum
View Count: 1688
| [2022-06-03 14:22:34] |
| cliff - Posts: 3 |
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With Ninjatrader broker service using Continuum it connects to CQG Fix API and not the CQG Web API. They state they no longer support the CQG web API login. Has anyone using the NT brokerage been able to successfully connect SierraCharts?
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| [2022-06-03 14:54:36] |
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Yes, this can be done. There are many Ninja trader customers using Sierra Chart. However, we strongly recommend changing brokers and using our Teton order routing instead: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-03 15:10:43] |
| cliff - Posts: 3 |
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I have yet to be able to get SierraCharts to connect to NinjaTrader's broker. I've tried the CGQ Web API connection. Any help on how to do this would be appreciated. Thanks
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| [2022-06-03 16:50:59] |
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Follow the CQG set up instructions here: CQG Trading Platform Service: Setup Instructions What is the error message that you get when you try to connect? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-04 10:44:08] |
| cliff - Posts: 3 |
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I've attached the screenshot but I get "Connection error message from service: CQG WebAPI|Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. - SierraChart. Contact your FCM| Date-Time: 2002-06-04 06:33:28" I've been told by NT that they don't support CQG Web API connections any longer. |
 sc-cqg.png / V - Attached On 2022-06-04 10:35:19 UTC - Size: 9.59 KB - 171 views |
| [2022-06-08 14:58:00] |
| Sierra_Chart Engineering - Posts: 19958 |
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We cannot directly help with that. Really we do recommend you move to our Teton order routing and also you should save on transaction fees: Sierra Chart Teton Futures Order Routing We can give your Sierra Chart account a time extension to give you time to open a new account. If you just want to use Sierra Chart for charting, then follow the solution here: Easy Solution to CME Funded Trading Account Requirement Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-08 14:58:23
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