Support Board
Date/Time: Wed, 17 Sep 2025 04:40:54 +0000
candlesticks not updating real time
View Count: 517
| [2022-06-01 18:13:39] |
| Benz - Posts: 47 |
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Hi Guys, candlesticks not updating realtime - no probs cme, problem is with all nasdaq nyse equities Thank you |
sq.PNG| [2022-06-01 21:24:38] |
| John - SC Support - Posts: 41850 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-01 21:32:36] |
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This may be related to Chart Session Times. For information about this and other possible causes, refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-02 20:27:00] |
| Benz - Posts: 47 |
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sorted thank you
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