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Trade Copier bug

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[2022-06-01 16:31:39] #1 [Go To First Post]
AndrewConroy - Posts: 12
Hey fellas, Been working with the trade copier and found a consistent bug. This has happened in every instance. Example: A multi contract position is entered with a stop. if the stop is hit, all positions closed. good. If contracts are peeled off, I move stop to break even manually. If that BE stop is hit, it cancels the stops in the child accounts and leave the single contract position open. Bad. So, I have been manually closing the child positions after the BE stop out. Let me know if this is a known issue. Everything else seems to be working very well.

[2022-06-01 16:42:44] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
How do you know this is the case?: it cancels the stops in the child accounts and leave the single contract position open. Bad. This does not make any technical sense as to why this could occur from the management of the orders by Sierra Chart. A order modification is not going to result in a cancellation of associated orders, in other accounts. Are you able to reproduce this with Trade Simulation Mode? You need to check the Trade Activity Log to see what exactly is happening: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-01 16:43:09

[2022-06-01 17:46:35] #3 [Go To First Post]
AndrewConroy - Posts: 12
Take a look: https://www.dropbox.com/s/zyamnrxjom0d1fv/Copier_NotWorking.mp4?dl=0 There are two things that go down. 1. a miss-match in fills (5 vs 6 contracts) 2. then the left over orders. Let me know if you need more info.

[2022-06-01 18:37:32] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will not look at videos. We can only look at the Trade Activity Log: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis This log is the only definitive reference for something like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-01 18:38:05

[2022-06-01 18:47:50] #5 [Go To First Post]
AndrewConroy - Posts: 12
TradeActivity files query time: 0.017699 seconds. Entries: 0. Current queries: 2 \| 2022-05-30 18:39:37.483 TradeActivity files query time: 0.002102 seconds. Entries: 80. Current queries: 2 \| 2022-05-30 18:39:37.485 TradeActivity files query time: 0.004381 seconds. Entries: 371. Current queries: 1 \| 2022-05-30 18:39:43.208 TradeActivity files query time: 0.005522 seconds. Entries: 371. Current queries: 2 \| 2022-05-30 18:39:44.048 TradeActivity files query time: 0.005406 seconds. Entries: 371. Current queries: 3 \| 2022-05-30 18:39:44.123 TradeActivity files query time: 0.001271 seconds. Entries: 2. Current queries: 4 \| 2022-05-30 18:39:45.897 DTC - Sub Instance \| Requesting trade accounts from server. \| 2022-05-30 18:39:46.026 DTC - Sub Instance \| Performing query for most recent order fills Date-Time for Trade Account: PA-LL019584-010. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent account balances Date-Time for Trade Account: PA-LL019584-010. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent order fills Date-Time for Trade Account: LL019584-009. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent account balances Date-Time for Trade Account: LL019584-009. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent order fills Date-Time for Trade Account: Sim1. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent account balances Date-Time for Trade Account: Sim1. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent order fills Date-Time for Trade Account: Sim2. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent account balances Date-Time for Trade Account: Sim2. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent order fills Date-Time for Trade Account: Sim3. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent account balances Date-Time for Trade Account: Sim3. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent order fills Date-Time for Trade Account: Sim4. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Performing query for most recent account balances Date-Time for Trade Account: Sim4. \| 2022-05-30 18:39:46.037 DTC - Sub Instance \| Received 6 accounts from service. \| 2022-05-30 18:39:46.037 TradeActivity files query time: 0.006320 seconds. Entries: 0. Current queries: 12 \| 2022-05-30 18:39:46.043 TradeActivity files query time: 0.005404 seconds. Entries: 0. Current queries: 12 \| 2022-05-30 18:39:46.048 TradeActivity files query time: 0.001198 seconds. Entries: 0. Current queries: 12 \| 2022-05-30 18:39:46.050 TradeActivity files query time: 0.004661 seconds. Entries: 0. Current queries: 12 \| 2022-05-30 18:39:46.054 TradeActivity files query time: 0.000831 seconds. Entries: 0. Current queries: 12 \| 2022-05-30 18:39:46.055 DTC - Sub Instance \| Requesting historical order fills for account PA-LL019584-010. Start Date-Time UTC: 2022-05-30 02:37:40 \| 2022-05-30 18:39:46.060 DTC - Sub Instance \| Requesting historical account balances for account PA-LL019584-010. Start date-time UTC: 2020-11-18 23:39:46 \| 2022-05-30 18:39:46.060 DTC - Sub Instance \| Requesting historical order fills for account LL019584-009. Start Date-Time UTC: 2022-05-30 02:37:40 \| 2022-05-30 18:39:46.060 DTC - Sub Instance \| Requesting historical account balances for account LL019584-009. Start date-time UTC: 2020-11-18 23:39:46 \| 2022-05-30 18:39:46.060 DTC - Sub Instance \| Requesting historical order fills for account Sim1. Start Date-Time UTC: 2022-05-30 13:50:58 \| 2022-05-30 18:39:46.060 TradeActivity files query time: 0.009092 seconds. Entries: 0. Current queries: 7 \| 2022-05-30 18:39:46.064 DTC - Sub Instance \| Requesting historical account balances for account Sim1. Start date-time UTC: 2020-11-18 23:39:46 \| 2022-05-30 18:39:46.064 TradeActivity files query time: 0.004193 seconds. Entries: 0. Current queries: 6 \| 2022-05-30 18:39:46.068 DTC - Sub Instance \| Requesting historical order fills for account Sim2. Start Date-Time UTC: 2022-05-30 14:55:07 \| 2022-05-30 18:39:46.069 TradeActivity files query time: 0.002567 seconds. Entries: 0. Current queries: 5 \| 2022-05-30 18:39:46.071 DTC - Sub Instance \| Requesting historical account balances for account Sim2. Start date-time UTC: 2020-11-18 23:39:46 \| 2022-05-30 18:39:46.071 TradeActivity files query time: 0.000949 seconds. Entries: 0. Current queries: 4 \| 2022-05-30 18:39:46.072 DTC - Sub Instance \| Requesting historical order fills for account Sim3. Start Date-Time UTC: 2022-05-30 14:55:07 \| 2022-05-30 18:39:46.072 TradeActivity files query time: 0.002190 seconds. Entries: 0. Current queries: 3 \| 2022-05-30 18:39:46.074 DTC - Sub Instance \| Requesting historical account balances for account Sim3. Start date-time UTC: 2020-11-18 23:39:46 \| 2022-05-30 18:39:46.075 TradeActivity files query time: 0.000854 seconds. Entries: 0. Current queries: 2 \| 2022-05-30 18:39:46.075 DTC - Sub Instance \| Requesting historical order fills for account Sim4. Start Date-Time UTC: 2022-05-30 14:55:07 \| 2022-05-30 18:39:46.076 DTC - Sub Instance \| Received 0 order fills for account: PA-LL019584-010. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.077 TradeActivity files query time: 0.002508 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.078 DTC - Sub Instance \| Requesting historical account balances for account Sim4. Start date-time UTC: 2020-11-18 23:39:46 \| 2022-05-30 18:39:46.084 DTC - Sub Instance \| Received 0 historical account balance updates for account: PA-LL019584-010. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.124 DTC - Sub Instance \| Received 0 order fills for account: LL019584-009. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.125 DTC - Sub Instance \| Received 0 historical account balance updates for account: LL019584-009. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.223 DTC - Sub Instance \| Received 2 order fills for account: Sim1. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.224 RemoveDuplicateFills \| TradeAccount: Sim1. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim1.data. DuplicateRecordsRemovedCount: 2. OriginalRecordsToInsertCount: 2. RecordsToInsertCount: 0 \| 2022-05-30 18:39:46.225 TradeActivity files query time: 0.000904 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.225 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim1. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.313 Rithmic Direct - DTC \| Received 1 order fills for account: Sim2. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.315 RemoveDuplicateFills \| TradeAccount: Sim2. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim2.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 \| 2022-05-30 18:39:46.316 TradeActivity files query time: 0.001256 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.316 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim2. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.345 Rithmic Direct - DTC \| Received 1 order fills for account: Sim3. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.346 RemoveDuplicateFills \| TradeAccount: Sim3. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim3.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 \| 2022-05-30 18:39:46.347 TradeActivity files query time: 0.000988 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.347 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim3. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.378 Rithmic Direct - DTC \| Received 1 order fills for account: Sim4. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.379 RemoveDuplicateFills \| TradeAccount: Sim4. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim4.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 \| 2022-05-30 18:39:46.380 TradeActivity files query time: 0.001083 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.380 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim4. Inserting the ones that do not exist. \| 2022-05-30 18:39:46.408 TradeActivity files query time: 0.001883 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.532 TradeActivity files query time: 0.001612 seconds. Entries: 0. Current queries: 2 \| 2022-05-30 18:39:46.543 TradeActivity files query time: 0.001580 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.578 TradeActivity files query time: 0.001488 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.633 TradeActivity files query time: 0.001592 seconds. Entries: 0. Current queries: 2 \| 2022-05-30 18:39:46.635 TradeActivity files query time: 0.001566 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:46.641 Rithmic Direct - DTC \| Requesting Trade Positions data. \| 2022-05-30 18:39:48.948 TradeActivity files query time: 0.006553 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:39:52.360 TradeActivity files query time: 0.001363 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 18:40:09.399 TradeActivity files query time: 0.002680 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:12:10.551 Rithmic Direct - DTC \| Requesting trade accounts from server. \| 2022-05-30 22:13:19.387 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: PA-LL019584-010. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-LL019584-010. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: LL019584-009. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: LL019584-009. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim1. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim1. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim2. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim2. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim3. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim3. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim4. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim4. \| 2022-05-30 22:13:19.393 Rithmic Direct - DTC \| Received 6 accounts from service. \| 2022-05-30 22:13:19.393 TradeActivity files query time: 0.005749 seconds. Entries: 0. Current queries: 12 \| 2022-05-30 22:13:19.399 Rithmic Direct - DTC \| Requesting historical order fills for account PA-LL019584-010. Start Date-Time UTC: 2022-05-30 02:37:40 \| 2022-05-30 22:13:19.400 TradeActivity files query time: 0.002339 seconds. Entries: 0. Current queries: 11 \| 2022-05-30 22:13:19.401 TradeActivity files query time: 0.005384 seconds. Entries: 0. Current queries: 11 \| 2022-05-30 22:13:19.406 Rithmic Direct - DTC \| Requesting historical account balances for account PA-LL019584-010. Start date-time UTC: 2020-11-19 03:13:19 \| 2022-05-30 22:13:19.407 Rithmic Direct - DTC \| Requesting historical order fills for account LL019584-009. Start Date-Time UTC: 2022-05-30 02:37:40 \| 2022-05-30 22:13:19.407 TradeActivity files query time: 0.004335 seconds. Entries: 0. Current queries: 9 \| 2022-05-30 22:13:19.411 Rithmic Direct - DTC \| Received 0 order fills for account: PA-LL019584-010. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.411 Rithmic Direct - DTC \| Requesting historical account balances for account LL019584-009. Start date-time UTC: 2020-11-19 03:13:19 \| 2022-05-30 22:13:19.411 TradeActivity files query time: 0.007226 seconds. Entries: 0. Current queries: 8 \| 2022-05-30 22:13:19.418 TradeActivity files query time: 0.009634 seconds. Entries: 0. Current queries: 8 \| 2022-05-30 22:13:19.428 Rithmic Direct - DTC \| Requesting historical order fills for account Sim1. Start Date-Time UTC: 2022-05-30 13:50:58 \| 2022-05-30 22:13:19.429 Rithmic Direct - DTC \| Requesting historical account balances for account Sim1. Start date-time UTC: 2020-11-19 03:13:19 \| 2022-05-30 22:13:19.429 TradeActivity files query time: 0.007771 seconds. Entries: 0. Current queries: 6 \| 2022-05-30 22:13:19.435 Rithmic Direct - DTC \| Requesting historical order fills for account Sim2. Start Date-Time UTC: 2022-05-30 14:55:07 \| 2022-05-30 22:13:19.436 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: PA-LL019584-010. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.436 Rithmic Direct - DTC \| Received 0 order fills for account: LL019584-009. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.438 TradeActivity files query time: 0.003376 seconds. Entries: 0. Current queries: 5 \| 2022-05-30 22:13:19.439 Rithmic Direct - DTC \| Requesting historical account balances for account Sim2. Start date-time UTC: 2020-11-19 03:13:19 \| 2022-05-30 22:13:19.439 TradeActivity files query time: 0.007291 seconds. Entries: 0. Current queries: 4 \| 2022-05-30 22:13:19.446 Rithmic Direct - DTC \| Requesting historical order fills for account Sim3. Start Date-Time UTC: 2022-05-30 14:55:07 \| 2022-05-30 22:13:19.446 TradeActivity files query time: 0.002942 seconds. Entries: 0. Current queries: 3 \| 2022-05-30 22:13:19.449 Rithmic Direct - DTC \| Requesting historical account balances for account Sim3. Start date-time UTC: 2020-11-19 03:13:19 \| 2022-05-30 22:13:19.449 TradeActivity files query time: 0.007100 seconds. Entries: 0. Current queries: 2 \| 2022-05-30 22:13:19.456 Rithmic Direct - DTC \| Requesting historical order fills for account Sim4. Start Date-Time UTC: 2022-05-30 14:55:07 \| 2022-05-30 22:13:19.457 TradeActivity files query time: 0.004140 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:13:19.460 Rithmic Direct - DTC \| Requesting historical account balances for account Sim4. Start date-time UTC: 2020-11-19 03:13:19 \| 2022-05-30 22:13:19.467 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: LL019584-009. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.564 Rithmic Direct - DTC \| Received 2 order fills for account: Sim1. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.566 RemoveDuplicateFills \| TradeAccount: Sim1. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim1.data. DuplicateRecordsRemovedCount: 2. OriginalRecordsToInsertCount: 2. RecordsToInsertCount: 0 \| 2022-05-30 22:13:19.567 TradeActivity files query time: 0.001105 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:13:19.567 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim1. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.670 Rithmic Direct - DTC \| Received 1 order fills for account: Sim2. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.671 RemoveDuplicateFills \| TradeAccount: Sim2. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim2.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 \| 2022-05-30 22:13:19.672 TradeActivity files query time: 0.001327 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:13:19.672 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim2. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.710 Rithmic Direct - DTC \| Received 1 order fills for account: Sim3. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.710 RemoveDuplicateFills \| TradeAccount: Sim3. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim3.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 \| 2022-05-30 22:13:19.711 TradeActivity files query time: 0.001089 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:13:19.711 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim3. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.743 Rithmic Direct - DTC \| Received 1 order fills for account: Sim4. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.743 RemoveDuplicateFills \| TradeAccount: Sim4. DatesOfRecordsToInsert: 2022-05-30, . MostRecentFileNameSearched: TradeActivityLog_2022-05-30_UTC.Sim4.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 \| 2022-05-30 22:13:19.744 TradeActivity files query time: 0.001535 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:13:19.744 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim4. Inserting the ones that do not exist. \| 2022-05-30 22:13:19.769 Rithmic Direct - DTC \| Requesting Trade Positions data. \| 2022-05-30 22:13:22.374 TradeActivity files query time: 0.012803 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:13:28.862 TradeActivity files query time: 0.001814 seconds. Entries: 0. Current queries: 1 \| 2022-05-30 22:13:30.143 Order does not exist in order list. Event: DTC::ET_ORDER_CANCEL_REJECT. ClientOrderID: . ServerOrderID: 55675. RejectText: Order cancellation failed \| The order is no longer working and cannot be canceled \| Symbol: MESM2.CME \| TradeAccount: Sim3 \| 2022-05-30 22:52:27.858 * Order does not exist in order list. Event: DTC::ET_ORDER_CANCEL_REJECT. ClientOrderID: . ServerOrderID: 55676. RejectText: Order cancellation failed \| The order is no longer working and cannot be canceled \| Symbol: MESM2.CME \| TradeAccount: Sim4 \| 2022-05-30 22:52:27.858 * Order update (Order reject). Info: Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Text: NQ_Momo.twconfig. Internal Order ID: 5442. Service Order ID: 55793. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-30 22:52:28.311 * TradeActivity files query time: 0.128325 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 07:53:05.766 TradeActivity files query time: 0.158436 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 08:02:06.721 Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5452. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.623 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5453. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.623 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5454. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.623 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5455. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.623 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5456. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.623 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5457. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.623 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5458. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5459. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim2) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5460. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5461. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5462. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5463. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5464. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5465. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5466. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5467. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5468. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim3) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5469. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5470. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.624 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5471. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5472. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5473. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5474. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5475. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5476. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5477. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * Order update (Order reject). Info: Simulated Trade Account (Sim4) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 5478. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:18.625 * NQM2.CME/MNQM2.CME [C-D] #5 \| User order entry \| Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled \| Symbol: MNQM2.CME \| TradeAccount: PA-LL019584-010 \| 2022-05-31 08:08:26.279 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5452. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5461. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5470. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5455. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5464. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5473. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5458. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim2 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5467. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim3 \| 2022-05-31 08:08:26.299 * Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 5476. Service Order ID: (none). Symbol: MNQM2.CME. Account: Sim4 \| 2022-05-31 08:08:26.299 * NQM2.CME/MNQM2.CME [C-D] #7 \| User order entry \| Unable to Flatten/Reverse. Position does not exist \| Symbol: MNQM2.CME \| TradeAccount: PA-LL019584-010 \| 2022-05-31 08:08:27.187 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5482. Service Order ID: 55805. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:34:44.849 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5484. Service Order ID: 55807. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:34:44.851 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5486. Service Order ID: 55809. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:34:44.851 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5491. Service Order ID: 55815. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:34:54.857 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5492. Service Order ID: 55816. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:34:54.858 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5493. Service Order ID: 55817. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:34:54.858 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5498. Service Order ID: 55821. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:35:54.922 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5500. Service Order ID: 55823. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:35:54.922 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5502. Service Order ID: 55825. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:35:54.923 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5506. Service Order ID: 55830. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:35:54.923 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5507. Service Order ID: 55831. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:35:54.923 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5508. Service Order ID: 55832. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:35:54.923 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5511. Service Order ID: 55835. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:35:54.923 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5512. Service Order ID: 55836. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:35:54.923 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5513. Service Order ID: 55837. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:35:54.923 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5516. Service Order ID: 55840. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:35:54.925 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5517. Service Order ID: 55841. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:35:54.925 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5518. Service Order ID: 55842. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:35:54.925 * Order cancellation failed \| Order update (Order cancel reject). Info: Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Text: Scale_ES.twconfig. Internal Order ID: 5516. Service Order ID: 55840. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:35:58.692 * Order cancellation failed \| Order update (Order cancel reject). Info: Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Text: Scale_ES.twconfig. Internal Order ID: 5517. Service Order ID: 55841. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:35:58.692 * Order cancellation failed \| Order update (Order cancel reject). Info: Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. Text: Scale_ES.twconfig. Internal Order ID: 5518. Service Order ID: 55842. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:35:58.692 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5522. Service Order ID: 55846. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:36:14.854 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5523. Service Order ID: 55847. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:36:14.854 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5524. Service Order ID: 55848. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:36:14.854 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5527. Service Order ID: 55851. Symbol: MESM2.CME. Account: Sim2 \| 2022-05-31 08:36:34.871 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5528. Service Order ID: 55852. Symbol: MESM2.CME. Account: Sim4 \| 2022-05-31 08:36:34.871 * Order update (Order reject). Info: Trade Order Error - Order timed-out waiting for response from service/exchange server. Text: Scale_ES.twconfig. Internal Order ID: 5529. Service Order ID: 55853. Symbol: MESM2.CME. Account: Sim3 \| 2022-05-31 08:36:34.871 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5533. Service Order ID: 55858. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-31 08:43:58.754 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5533. Service Order ID: 55858. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-31 08:44:07.680 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5533. Service Order ID: 55858. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-31 08:44:08.935 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5533. Service Order ID: 55858. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-31 08:44:37.139 * TradeActivity files query time: 0.011447 seconds. Entries: 388. Current queries: 1 \| 2022-05-31 09:06:19.083 Order cancellation failed \| 'Trade >> Trading Locked' is enabled. Internal Order ID: 5554. Service Order ID: 55877. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-31 09:06:25.170 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5561. Service Order ID: 55886. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-31 09:39:52.624 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5561. Service Order ID: 55886. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-05-31 09:39:54.012 * TradeActivity files query time: 0.009408 seconds. Entries: 23. Current queries: 1 \| 2022-05-31 10:13:46.081 TradeActivity files query time: 0.011944 seconds. Entries: 394. Current queries: 1 \| 2022-05-31 10:13:48.406 TradeActivity files query time: 0.003954 seconds. Entries: 23. Current queries: 1 \| 2022-05-31 10:13:50.581 TradeActivity files query time: 0.073694 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:41:33.415 TradeActivity files query time: 0.043417 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:42:15.344 TradeActivity files query time: 0.005898 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:42:29.692 Rithmic Direct - DTC \| Requesting trade accounts from server. \| 2022-05-31 20:42:39.352 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: PA-LL019584-010. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: PA-LL019584-010. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: LL019584-009. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: LL019584-009. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim1. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim1. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim2. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim2. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim3. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim3. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent order fills Date-Time for Trade Account: Sim4. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: Sim4. \| 2022-05-31 20:42:39.361 Rithmic Direct - DTC \| Received 6 accounts from service. \| 2022-05-31 20:42:39.361 TradeActivity files query time: 0.007463 seconds. Entries: 0. Current queries: 12 \| 2022-05-31 20:42:39.369 Rithmic Direct - DTC \| Requesting historical order fills for account PA-LL019584-010. Start Date-Time UTC: 2022-05-31 14:41:52 \| 2022-05-31 20:42:39.370 TradeActivity files query time: 0.009158 seconds. Entries: 0. Current queries: 11 \| 2022-05-31 20:42:39.378 TradeActivity files query time: 0.002312 seconds. Entries: 0. Current queries: 11 \| 2022-05-31 20:42:39.380 Rithmic Direct - DTC \| Requesting historical account balances for account PA-LL019584-010. Start date-time UTC: 2020-11-20 01:42:39 \| 2022-05-31 20:42:39.381 Rithmic Direct - DTC \| Requesting historical order fills for account LL019584-009. Start Date-Time UTC: 2022-05-31 14:43:00 \| 2022-05-31 20:42:39.381 TradeActivity files query time: 0.007169 seconds. Entries: 0. Current queries: 9 \| 2022-05-31 20:42:39.387 Rithmic Direct - DTC \| Requesting historical account balances for account LL019584-009. Start date-time UTC: 2020-11-20 01:42:39 \| 2022-05-31 20:42:39.390 TradeActivity files query time: 0.008065 seconds. Entries: 0. Current queries: 8 \| 2022-05-31 20:42:39.396 Rithmic Direct - DTC \| Requesting historical order fills for account Sim1. Start Date-Time UTC: 2022-05-31 03:52:27 \| 2022-05-31 20:42:39.397 Rithmic Direct - DTC \| Received 0 order fills for account: PA-LL019584-010. Inserting the ones that do not exist. \| 2022-05-31 20:42:39.399 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: PA-LL019584-010. Inserting the ones that do not exist. \| 2022-05-31 20:42:39.468 Rithmic Direct - DTC \| Received 0 order fills for account: LL019584-009. Inserting the ones that do not exist. \| 2022-05-31 20:42:39.470 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: LL019584-009. Inserting the ones that do not exist. \| 2022-05-31 20:42:39.557 Rithmic Direct - DTC \| Received 1 order fills for account: Sim1. Inserting the ones that do not exist. \| 2022-05-31 20:42:39.561 TradeActivity files query time: 0.296260 seconds. Entries: 0. Current queries: 8 \| 2022-05-31 20:42:39.692 Rithmic Direct - DTC \| Requesting historical account balances for account Sim1. Start date-time UTC: 2020-11-20 01:42:39 \| 2022-05-31 20:42:39.692 TradeActivity files query time: 0.005657 seconds. Entries: 0. Current queries: 7 \| 2022-05-31 20:42:39.698 Rithmic Direct - DTC \| Requesting historical order fills for account Sim2. Start Date-Time UTC: 2022-05-31 03:52:28 \| 2022-05-31 20:42:39.740 TradeActivity files query time: 0.088681 seconds. Entries: 0. Current queries: 6 \| 2022-05-31 20:42:39.786 Rithmic Direct - DTC \| Requesting historical account balances for account Sim2. Start date-time UTC: 2020-11-20 01:42:39 \| 2022-05-31 20:42:39.787 TradeActivity files query time: 0.007113 seconds. Entries: 0. Current queries: 5 \| 2022-05-31 20:42:39.793 Rithmic Direct - DTC \| Requesting historical order fills for account Sim3. Start Date-Time UTC: 2022-05-31 03:52:28 \| 2022-05-31 20:42:39.794 TradeActivity files query time: 0.110445 seconds. Entries: 0. Current queries: 4 \| 2022-05-31 20:42:39.904 Rithmic Direct - DTC \| Requesting historical account balances for account Sim3. Start date-time UTC: 2020-11-20 01:42:39 \| 2022-05-31 20:42:39.904 TradeActivity files query time: 0.005457 seconds. Entries: 0. Current queries: 3 \| 2022-05-31 20:42:39.909 Rithmic Direct - DTC \| Requesting historical order fills for account Sim4. Start Date-Time UTC: 2022-05-31 03:52:28 \| 2022-05-31 20:42:39.946 TradeActivity files query time: 0.133363 seconds. Entries: 0. Current queries: 2 \| 2022-05-31 20:42:40.043 RemoveDuplicateFills \| TradeAccount: Sim1. DatesOfRecordsToInsert: 2022-05-31, . MostRecentFileNameSearched: TradeActivityLog_2022-05-31_UTC.Sim1.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 \| 2022-05-31 20:42:40.044 TradeActivity files query time: 0.000916 seconds. Entries: 0. Current queries: 2 \| 2022-05-31 20:42:40.044 Rithmic Direct - DTC \| Requesting historical account balances for account Sim4. Start date-time UTC: 2020-11-20 01:42:40 \| 2022-05-31 20:42:40.044 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim1. Inserting the ones that do not exist. \| 2022-05-31 20:42:40.638 Rithmic Direct - DTC \| Received 0 order fills for account: Sim2. Inserting the ones that do not exist. \| 2022-05-31 20:42:40.640 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim2. Inserting the ones that do not exist. \| 2022-05-31 20:42:40.913 Rithmic Direct - DTC \| Received 0 order fills for account: Sim3. Inserting the ones that do not exist. \| 2022-05-31 20:42:40.920 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim3. Inserting the ones that do not exist. \| 2022-05-31 20:42:41.207 Rithmic Direct - DTC \| Received 0 order fills for account: Sim4. Inserting the ones that do not exist. \| 2022-05-31 20:42:41.212 Rithmic Direct - DTC \| Received 0 historical account balance updates for account: Sim4. Inserting the ones that do not exist. \| 2022-05-31 20:42:41.488 Rithmic Direct - DTC \| Requesting Trade Positions data. \| 2022-05-31 20:42:42.262 TradeActivity files query time: 0.013977 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:43:14.657 TradeActivity files query time: 0.006520 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:44:16.483 TradeActivity files query time: 0.006342 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:44:36.393 TradeActivity files query time: 0.006537 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:45:20.001 TradeActivity files query time: 0.006399 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:45:30.935 TradeActivity files query time: 0.006666 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:46:57.218 TradeActivity files query time: 0.006520 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:47:07.916 TradeActivity files query time: 0.006418 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:48:36.708 TradeActivity files query time: 0.005927 seconds. Entries: 0. Current queries: 1 \| 2022-05-31 20:48:37.662 Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Price and quantity (4157.50, 2) for order modification are the same as existing order. \| Decrementing quantity (Scale out). Using specified quantity of 2. Using existing order price. Text: Scale_ES.twconfig. Internal Order ID: 5589. Service Order ID: 55980. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-06-01 08:38:51.450 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5589. Service Order ID: 55980. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-06-01 08:39:14.532 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5589. Service Order ID: 55980. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-06-01 08:39:21.475 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Price and quantity (4110.75, 3) for order modification are the same as existing order. \| Decrementing quantity (Scale out). Using specified quantity of 3. Using existing order price. Text: Scale_ES.twconfig. Internal Order ID: 5638. Service Order ID: 56029. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-06-01 09:25:42.472 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5638. Service Order ID: 56029. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-06-01 09:28:22.184 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5638. Service Order ID: 56029. Symbol: MESM2.CME. Account: LL019584-009 \| 2022-06-01 09:28:23.031 * Requesting order status for non-responsive order. Time since last action: 57.0 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5714 \| ServiceOrderID: 56104 \| Current Status: Pending Modify \| 2022-06-01 10:31:48.847 * Requesting order status for non-responsive order. Time since last action: 56.4 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5716 \| ServiceOrderID: 56106 \| Current Status: Pending Modify \| 2022-06-01 10:31:48.847 * Requesting order status for non-responsive order. Time since last action: 55.6 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5719 \| ServiceOrderID: 56109 \| Current Status: Pending Modify \| 2022-06-01 10:31:48.847 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5714. Service Order ID: 56104. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:32:28.187 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5716. Service Order ID: 56106. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:32:28.187 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5719. Service Order ID: 56109. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:32:28.187 * Requesting order status for non-responsive order. Time since last action: 57.4 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5717 \| ServiceOrderID: 56107 \| Current Status: Pending Modify \| 2022-06-01 10:32:48.668 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5717. Service Order ID: 56107. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:33:37.545 * Requesting order status for non-responsive order. Time since last action: 60.5 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5717 \| ServiceOrderID: 56107 \| Current Status: Pending Modify \| 2022-06-01 10:34:38.738 * Requesting order status for non-responsive order. Time since last action: 64.9 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5717 \| ServiceOrderID: 56107 \| Current Status: Pending Modify \| 2022-06-01 10:36:28.665 * Order cancellation failed \| Order update (Order cancel reject). Info: Order cancellation failed \| The order is no longer working and cannot be canceled. Text: Scale_ES.twconfig. Internal Order ID: 5788. Service Order ID: 56178. Symbol: MESM2.CME. Account: Sim2 \| 2022-06-01 12:38:05.662 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5781. Service Order ID: 56172. Symbol: MESM2.CME. Account: Sim2 \| 2022-06-01 12:39:52.736 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5781. Service Order ID: 56172. Symbol: MESM2.CME. Account: Sim2 \| 2022-06-01 12:39:56.407 *

[2022-06-01 20:04:56] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is not the information we requested. Also we see a lot of timeout related errors because the Rithmic system did not respond to order modification requests: Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5714. Service Order ID: 56104. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:32:28.187 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5716. Service Order ID: 56106. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:32:28.187 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5719. Service Order ID: 56109. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:32:28.187 * Requesting order status for non-responsive order. Time since last action: 57.4 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5717 \| ServiceOrderID: 56107 \| Current Status: Pending Modify \| 2022-06-01 10:32:48.668 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5717. Service Order ID: 56107. Symbol: ESM2.CME. Account: PA-LL019584-010 \| 2022-06-01 10:33:37.545 * Requesting order status for non-responsive order. Time since last action: 60.5 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5717 \| ServiceOrderID: 56107 \| Current Status: Pending Modify \| 2022-06-01 10:34:38.738 * Requesting order status for non-responsive order. Time since last action: 64.9 seconds \| Symbol: ESM2.CME \| TradeAccount: PA-LL019584-010 \| InternalOrderID: 5717 \| ServiceOrderID: 56107 \| Current Status: Pending Modify \| 2022-06-01 10:36:28.665 * Order cancellation failed \| Order update (Order cancel reject). Info: Order cancellation failed \| The order is no longer working and cannot be canceled. Text: Scale_ES.twconfig. Internal Order ID: 5788. Service Order ID: 56178. Symbol: MESM2.CME. Account: Sim2 \| 2022-06-01 12:38:05.662 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5781. Service Order ID: 56172. Symbol: MESM2.CME. Account: Sim2 \| 2022-06-01 12:39:52.736 * Order modification failed \| Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5781. Service Order ID: 56172. Symbol: MESM2.CME. Account: Sim2 \| 2022-06-01 12:39:56.407 * We cannot help with Rithmic issues. We are quite certain that is where the issue is. Try reproducing the problem with Trade >> Trade Simulation Mode enabled. We would expect you would not be able to. It is not technically possible for the issue to exist as it is described. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-01 20:05:54

[2022-06-01 21:07:24] #8 [Go To First Post]
AndrewConroy - Posts: 12
Watch the video. it's in sim. The video was made in sim mode and the issue was present. It's your software friends. Test it, see the issue, and fix it.

[2022-06-01 21:41:25] #9 [Go To First Post]
AndrewConroy - Posts: 12
Let me see if I can upload this video for you. I assure you that it is happening as I describe, illogical as it may seem.


Private File

[2022-06-02 04:02:51] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The video is definitively not helpful. Also refer to: Support Board Posting Information: Do Not Post Videos Unless Requested! We need this information requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis In this case disregard Step 1. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-02 04:03:52

[2022-06-02 11:51:08] #11 [Go To First Post]
AndrewConroy - Posts: 12
Let me know if this is what you need.


Attachment Deleted. TradeActivityLog_2022-06-02_Support.txt - Attached On 2022-06-02 11:50:46 UTC - Size: 725.64 KB - 311 views

[2022-06-03 13:56:16] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No, that is not what we need. But we may not need to look any further. Are you using Scale In or Scale Out? There may be potentially be remaining issues with that functionality when using order allocation that we will be looking into. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-03 13:56:37

[2022-06-03 14:54:18] #13 [Go To First Post]
AndrewConroy - Posts: 12
Yes, I am using scale in scale out. I know there were still some developments to be made in the brackets elements of the copier. Just wanted to make the issue known for you all. Thanks,

[2022-06-09 08:09:08] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We want you to update to the latest prerelease 2400 which we will put out in about 30 minutes. Instructions: Software Download: Fast Update See if you still have the same issue. We did some basic testing and did not observe any problem but it is not possible for us to test all scenarios. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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