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Date/Time: Fri, 20 Jun 2025 03:58:15 +0000



Post From: Trade Copier bug

[2022-06-01 20:04:56]
Sierra Chart Engineering - Posts: 104368
This is not the information we requested.

Also we see a lot of timeout related errors because the Rithmic system did not respond to order modification requests:
Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) | Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5714. Service Order ID: 56104. Symbol: ESM2.CME. Account: PA-LL019584-010 | 2022-06-01 10:32:28.187 *
Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) | Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5716. Service Order ID: 56106. Symbol: ESM2.CME. Account: PA-LL019584-010 | 2022-06-01 10:32:28.187 *
Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) | Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5719. Service Order ID: 56109. Symbol: ESM2.CME. Account: PA-LL019584-010 | 2022-06-01 10:32:28.187 *
Requesting order status for non-responsive order. Time since last action: 57.4 seconds | Symbol: ESM2.CME | TradeAccount: PA-LL019584-010 | InternalOrderID: 5717 | ServiceOrderID: 56107 | Current Status: Pending Modify | 2022-06-01 10:32:48.668 *
Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) | Order timed-out waiting for modify response from service/exchange server. Internal Order ID: 5717. Service Order ID: 56107. Symbol: ESM2.CME. Account: PA-LL019584-010 | 2022-06-01 10:33:37.545 *
Requesting order status for non-responsive order. Time since last action: 60.5 seconds | Symbol: ESM2.CME | TradeAccount: PA-LL019584-010 | InternalOrderID: 5717 | ServiceOrderID: 56107 | Current Status: Pending Modify | 2022-06-01 10:34:38.738 *
Requesting order status for non-responsive order. Time since last action: 64.9 seconds | Symbol: ESM2.CME | TradeAccount: PA-LL019584-010 | InternalOrderID: 5717 | ServiceOrderID: 56107 | Current Status: Pending Modify | 2022-06-01 10:36:28.665 *
Order cancellation failed | Order update (Order cancel reject). Info: Order cancellation failed | The order is no longer working and cannot be canceled. Text: Scale_ES.twconfig. Internal Order ID: 5788. Service Order ID: 56178. Symbol: MESM2.CME. Account: Sim2 | 2022-06-01 12:38:05.662 *
Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) | Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5781. Service Order ID: 56172. Symbol: MESM2.CME. Account: Sim2 | 2022-06-01 12:39:52.736 *
Order modification failed | Order update (Order cancel/replace reject). Info: Order modification failed (InternalOrderID) | Unable to modify order because it is no longer working. Text: Scale_ES.twconfig. Internal Order ID: 5781. Service Order ID: 56172. Symbol: MESM2.CME. Account: Sim2 | 2022-06-01 12:39:56.407 *
We cannot help with Rithmic issues. We are quite certain that is where the issue is.

Try reproducing the problem with Trade >> Trade Simulation Mode enabled. We would expect you would not be able to. It is not technically possible for the issue to exist as it is described.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-01 20:05:54