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Direct MessagesDate/Time: Wed, 08 May 2024 22:58:18 +0000
Getting delayed Data
View Count: 276
| [2022-06-01 16:17:10] |
| StephF - Posts: 1 |
|
Hello, I'm using Teton but noticed that I'm only getting delayed Data since this morning, can you please advise what is the reason? And how to solve this issue. Thank you |
| [2022-06-01 17:45:35] |
| John - SC Support - Posts: 31480 |
|
The exchange you had activated last month did not renew automatically today since you did not have enough funds in your account. You can reactivate the exchange by going to the Recurring Services page, scrolling to the bottom and selecting the button for the exchanges for which you want reactivation. You can get to the Recurring Services page by selecting the link on you Account Control Panel on our website, or by selecting the following link and logging into the website (if necessary): https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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