Support Board

Date/Time: Mon, 20 May 2024 01:16:15 +0000

Post From: Getting delayed Data

[2022-06-01 17:45:35] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31734
The exchange you had activated last month did not renew automatically today since you did not have enough funds in your account. You can reactivate the exchange by going to the Recurring Services page, scrolling to the bottom and selecting the button for the exchanges for which you want reactivation. You can get to the Recurring Services page by selecting the link on you Account Control Panel on our website, or by selecting the following link and logging into the website (if necessary): https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing