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Date/Time: Fri, 19 Apr 2024 04:52:09 +0000



Delayed Data again

View Count: 362

[2022-05-30 16:34:03]
Trade The Nine - Posts: 31
Platform was working fine on Fri. Logged in today and charts aren't updating. Checked all settings and they are as they were when it was working. Help is appreciated.
imageScreenshot 2022-05-30 081017.jpg / V - Attached On 2022-05-30 16:32:15 UTC - Size: 133.62 KB - 73 views
imageScreenshot 2022-05-30 071332.jpg / V - Attached On 2022-05-30 16:33:07 UTC - Size: 130.3 KB - 67 views
[2022-05-30 16:59:15]
Trade The Nine - Posts: 31
I've come to the conclusion that it's not delayed, it's not updating at all. ALmost an hour and time on the values has not changed.
imageScreenshot 2022-05-30 095709.jpg / V - Attached On 2022-05-30 16:58:30 UTC - Size: 169.88 KB - 73 views
[2022-05-30 18:23:44]
Sierra Chart Engineering - Posts: 104368
The markets are currently closed due to the holiday.


Additionally, we see you are encountering a connection limit which we can see in the screenshot you provided. Refer to:

Denali Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-30 18:24:02
[2022-05-30 22:11:08]
Trade The Nine - Posts: 31
I’m aware the stock market is closed today, but the futures market was trading for half day today.
[2022-05-30 22:14:42]
Trade The Nine - Posts: 31
The ES is trading now and my charts are not live.
[2022-05-30 22:21:07]
Trade The Nine - Posts: 31
I found the issue. Seems I didn't log off of Sierra on my other computer. Logged off and my main desk is working.
[2022-05-30 22:52:45]
Sierra Chart Engineering - Posts: 104368
Yes. That makes sense.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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