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Date/Time: Fri, 06 Dec 2019 18:24:15 +0000



Incorrect bid ask volume with TTNet

[2014-05-01 07:56:20]
Martin - Posts: 5
from Trading technologies web forum:

Again, there are many factors that may be contributing to the behavior that you are seeing that without proper investigation I cannot help you solve. We have contacted Sierra Charts to investigate how their application is working with TT software. I would again advise you to contact Sierra Charts as well as AMP so that they can work with our support team to address the behavior that your are seeing. We would then be able to create an incident number to track this issue as well as gather all of the necessary logs to begin an investigation on your behalf. Also, once we have received a response from Sierra Charts, I will update this thread.

Is it true that they have contacted you?


https://forums.tradingtechnologies.com/showthread.php?2684-BIG-ISSUE!-TT-NET-show-incorrect-bid-ask-volume&p=8362#post8362
Date Time Of Last Edit: 2014-05-01 07:57:08
[2014-05-01 08:08:13]
Sierra Chart Engineering - Posts: 78965
Yes they have contacted us about this.

It also must be understood, that bid trade volume and ask trade volume is not provided by data feeds. It has to be calculated.

The way the data feed works, can affect that calculation. It is just the nature of the TT FIX feed where it becomes somewhat unreliable to determine bid trade volume and ask trade volume.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-05-01 08:33:37]
Martin - Posts: 5
Do you think they can solve the issue, if they want?
Date Time Of Last Edit: 2014-05-01 08:33:48
[2014-05-01 08:45:36]
Sierra Chart Engineering - Posts: 78965
They can absolutely solve it relatively easily. We told them how to do it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-05-01 10:33:03]
Martin - Posts: 5
I would be very grateful if you could give us some good news very soon
[2014-05-01 22:01:24]
Sierra Chart Engineering - Posts: 78965
Based on the response from TT, we do not expect there would be any change. They explained why there can be this issue .
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-05-26 08:27:26]
Martin - Posts: 5
Any news from them?
The TT guys have contacted you again?
Thanks!!

Date Time Of Last Edit: 2014-05-26 08:28:47
[2014-05-26 09:31:21]
Sierra Chart Engineering - Posts: 78965
Nothing new. We do not expect anything would change in regards to this. This is just how the TT FIX protocol implementation works.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-05-26 09:31:36

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