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Date/Time: Mon, 27 Jun 2022 02:59:44 +0000



Real-Time Data Subscription

View Count: 53

[2022-05-20 22:59:13]
User426450 - Posts: 8
After upgrading to Service package 10 from 3 I get Message:
"Real Time Data Subscription for Instrument F.US.MES is not enabled."
[2022-05-23 13:58:58]
John - SC Support - Posts: 16924
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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