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Date/Time: Sat, 02 Jul 2022 23:06:25 +0000



Charts freezing and not showing all data

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[2022-05-20 00:47:07]
KyleK - Posts: 26
When charts are loading, shows not responding and when load is complete is missing data. When going to charts and choosing reload, no change in data missing info.

https://www.sierrachart.com/image.php?Image=1653007355677.png
here is snap shot of chart. Please advise
[2022-05-20 02:26:27]
Sierra Chart Engineering - Posts: 103558
When charts are loading, shows not responding
To improve performance, refer to:
Https://www.sierrachart.com/index.php?page=doc/helpdetails30.html

Regarding missing data, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data

There can be different possible reasons.

Also, we do not know what you are trying to show in the chart image you gave and it is too complex with the different studies.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-20 02:26:56

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