Login Page - Create Account

Support Board

Date/Time: Wed, 29 Jun 2022 16:24:17 +0000

Super slow updates recently.

View Count: 70

[2022-05-19 13:55:42]
User933209 - Posts: 27
Hello, I am a CQG data feed user. For the past year, I have been using CQG data, using global 10ms updates very smoothly, no problems. This past week, its been terrible. Updates very slow, around the 5+ seconds range. Has it been you guys discontinued support for CQG CMEGroup? I don't mind switching to Denali. Though, when I tried Denali, it wasn't as fast as CQG, as in Denali couldn't handle 10ms global across all instances. If this was just user error, I would love to switch to Denali.

Best Regards
Date Time Of Last Edit: 2022-05-19 13:56:46
[2022-05-19 15:29:07]
Sierra Chart Engineering - Posts: 103518
Refer to:

No, not in the version you are running:
Has it been you guys discontinued support for CQG CMEGroup?
And the effect of this would be is that you would would not receive any CME Group data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-19 15:29:39

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account