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Date/Time: Fri, 29 Mar 2024 11:38:03 +0000



Historical Depth Download

View Count: 511

[2022-05-19 13:42:26]
User852559 - Posts: 40
Hello,

The download historical market depth data is not working for me in prerelease 2394 in my subinstances. When I use the download historical depth from date function nothing appears in my message log and nothing happens. Please check this.

Thanks!
[2022-05-20 11:20:33]
User777494 - Posts: 1
Hello
I have exactly the same problem.
I'm trying to download 6S.CME historical market depth data but after clicking download historical depth from date-time nothing happens.
It works just fine for 6A or 6E and other currencies but does not work for 6S!
I have tried
- updating symbol settings from update from server
- translating symbol to current service
- connecting and disconnecting
but none of them solved the issue
I also attached an image showing the message log.
imageUntitaled.png / V - Attached On 2022-05-20 11:19:16 UTC - Size: 430.79 KB - 102 views
[2022-05-20 14:39:04]
Sierra_Chart Engineering - Posts: 13625
Regarding post #1, we do not observe any problems with this:
HD Request # 2 | Received 16649668 Market depth data records from 2022-05-18 10:34:08.005000 to 2022-05-20 10:34:25.187000 (2.0 days) and wrote 16649668 records for MYMM22-CBOT | 2022-05-20 10:34:36.715
HD Request # 2 | Completion time: 28s. | 2022-05-20 10:34:36.715
HD Request # 2 | Market depth data download complete for MYMM22-CBOT. Unique request ID: 2 | 2022-05-20 10:34:36.716
This was done in a sub instance.

Refer to the documentation here:
Market Depth Historical Graph: Downloading Of Historical Market Depth Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-20 14:39:29]
Sierra_Chart Engineering - Posts: 13625
Regarding post #2 there is no historical market depth data maintained for that symbol. However, we will add support for that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-20 14:39:41
[2022-06-01 17:41:40]
Sierra Chart Engineering - Posts: 104368
Historical market depth data is now being maintained for this futures market:
6S
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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