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Date/Time: Tue, 06 Jun 2023 12:22:11 +0000



Can no longer see limit orders in DOM

View Count: 402

[2022-05-18 23:19:30]
User412983 - Posts: 2
I have package 11 and the denali exchange real-time data feed. I also have my rithmic account linked to sierra. Before today, I was able to see limit orders in the que of my DOM and today I can no longer see them. Not sure what happened as all of my subscriptions are paid for and up to date.
[2022-05-19 14:40:27]
John - SC Support - Posts: 24598
Your account looks fine, so it is not related to that. The most probable situation is that you do not have the Bid/Ask Size columns displayed, just Buy and Sell.

But, refer to the following for a complete list of things to check:
Global Trade Settings Windows: Troubleshooting Market Depth Data Not Displaying in Chart/Trade DOM Columns
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-27 12:41:02]
MrRozay - Posts: 2
New to sierra chart but just wanted to know. with the base standard 3 package are you able to see limit orders for forex? i can see market orders however i can't see the limit orders on my DOM. do i need to upgrade to a higher package or is it not available for forex?
[2023-01-27 18:53:11]
John - SC Support - Posts: 24598
Market Depth data is not available with our FOREX and CFD data.

With the "Base" Sierra Chart packages, you have access to the Delayed Streaming Data for the CME Group, CFE and EUREX, which does include the Market Depth data. So if you are wanting to see how the DOM functions you can use any of the symbols from those exchanges.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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