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Date/Time: Wed, 29 Jun 2022 15:26:29 +0000

[User Discussion] - Cross Hair makes screen get white boxes

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[2022-05-18 22:26:44]
User578003 - Posts: 10
Hello, When I move chart values/crosshair on chart and click for info it goes white on any number area (studies or footprint candles), and with pointer on trading window if do mouse click on place limit orders or stops it does it also. Had this problem for month or two and built other chartbooks etc and does it to all of them. Did not months back and thinking one of the updates did it? 2391 is current version. Or settings somewhere? Makes things harder when trying to trade as you can imagine.

I can not post screen capture as that wont work to show you and I need you to request a video (I have on with .mp4 extension) edit oops I just noticed it did sorry
Thanks Walt
Date Time Of Last Edit: 2022-05-18 22:27:46
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[2022-05-19 14:18:15]
John - SC Support - Posts: 17020
What you are describing is typical when using OpenGL with an AMD graphics card. Turn off the use of OpenGL and the problem should go away. Refer to the following setting:
Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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