Login Page - Create Account

Support Board


Date/Time: Mon, 27 Jun 2022 01:59:24 +0000



compte evaluation tickticktrader

View Count: 124

[2022-05-18 15:17:47]
User338651 - Posts: 8
jais fait une souscription a un compte évaluation via (tick tick tarder) on m'a transmis les ID et PASSWORD , j'ai tout renseigner , cela ne fonctionne toujours pas

est ce que sierra peut faire une vérification voir si ce que j'ai fait est correcte

en vous remerciant d'avance
[2022-05-18 16:15:43]
John - SC Support - Posts: 16924
From Google Translate:
I subscribed to an evaluation account via (tick tick delay) I was sent the ID and PASSWORD, I filled in everything, it still does not work

can sierra do a check to see if what i did is correct

thank you beforehand

Your account is good, as you have Package 12 through June 3, 2022. Our servers are showing that you are connected to Rithmic. You should be getting your data from Rithmic as well, as you have not signed up for any real-time data from us.

What exactly is the problem in terms of not working. Refer to the following for how to open a chart:
https://www.sierrachart.com/index.php?page=doc/GettingStarted.php#OpenChart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-20 09:56:45]
binaryduke - Posts: 311
TickTickTrader issue Rithmic passwords that are 32 characters long. Change your password using Rithmic R-Trader to something shorter, then you'll be able to connect using Sierra Chart.
[2022-06-01 18:33:12]
Sierra Chart Engineering - Posts: 103469
Let us know if more help is needed here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-01 18:33:21

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account