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Date/Time: Fri, 29 Mar 2024 10:09:21 +0000



Free Ttrial for MES funded account

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[2022-05-18 13:27:02]
User44426 - Posts: 5
Hi im looking to test out your software using my mes capital funded account that is powered through rithmic. Im seeing on the mes capital page to reach out through this board if I dont see the trial running for 30 days. On your page im seeing rithmic isnt supported even though mes capital usese rithmic.
[2022-05-18 15:30:31]
John - SC Support - Posts: 30444
Please activate your trial using these instructions:
Sierra Chart Trial Account and Account Activation

We support Rithmic. To connect Sierra Chart to your Rithmic account follow these instructions:
Rithmic Trading Platform Service: Setup Instructions

Just be aware of the lack of historical data with Rithmic by referring to the information here:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-18 15:49:37]
User44426 - Posts: 5
Thank you for this information, so when the article says what it does about historical data, does historical data refer to anything previous to current price? And in saying that there are ongoing issues, it it meaning the numbers are off? Or what is the issue related to user experience?
[2022-05-18 16:26:53]
John - SC Support - Posts: 30444
Historical data is referring to data that is downloaded to back-fill any missing data when the system was not connected to the trading service. The main issue is that there is only about 5 days of historical data and the data is in 1 minute units, therefore the individual Bid/Ask information per trade is not available in the historical data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-18 16:41:14]
User44426 - Posts: 5
So intra day data, if I connect at 11am on Wednesday, I'll have access to as small as 1 minute chart data for 1am on that wednesday as in the current days data but just not the bid and asks previous too that 11am?
As well, I'll have bid and ask in real time and continuous as the system stays connected?
[2022-05-18 16:45:47]
John - SC Support - Posts: 30444
Yes and Yes.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-18 17:18:08]
User44426 - Posts: 5
Alright perfect and last question does the trial run 30 days?
[2022-05-18 18:07:38]
John - SC Support - Posts: 30444
We only have a 15 day trial.

Can you please let us know where it was stated that it was a 30 day trial.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-23 15:25:37]
User44426 - Posts: 5
Sirry for late reply, it was via mes capital, but I am having trouble getting real time data on the ZB bonds in this free trial, it seems to be delayed about 8-10 minutes. Is this the most recent possible data, and when I connect live with rithmic on this platform will it be real time to the minute as it works on ninjatrader oor will it be delayed like yours is?
[2022-05-23 16:41:12]
John - SC Support - Posts: 30444
If you are not connected to your Rithmic account, then you will only be getting delayed streaming data from us, as you have not activated any real-time data.

When you connect to your Rithmic account, you should get real-time data, just be aware of the lack of historical data as outlined here:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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