Support Board
Date/Time: Fri, 19 Apr 2024 04:46:04 +0000
Cannot delete evaluation accounts
View Count: 350
[2022-05-18 12:42:46] |
pitbull - Posts: 12 |
Hi, I tried to follow the instructions below to delete my past trading evaluation accounts, but the option is greyed out and I can't select any accounts to delete. Simulated Futures Trading Service: Deleting Trade Account |
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[2022-05-18 13:00:44] |
Sierra Chart Engineering - Posts: 104368 |
You need to first select the account in the list of accounts and then select Manage >> Edit Trade Account. So you need to follow step 2 here: Simulated Futures Trading Service: Deleting Trade Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-05-18 14:56:40] |
pitbull - Posts: 12 |
I did, I selected and highlighted the last account, went to Edit Trade Account but I cannot edit it, see the menu in grey out.
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[2022-05-19 08:01:07] |
Sierra_Chart Engineering - Posts: 14006 |
We see you are using Rithmic. You cannot delete these accounts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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