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Date/Time: Thu, 07 Jul 2022 17:20:15 +0000



Cannot delete evaluation accounts

View Count: 74

[2022-05-18 12:42:46]
pitbull - Posts: 12
Hi, I tried to follow the instructions below to delete my past trading evaluation accounts, but the option is greyed out and I can't select any accounts to delete.

Simulated Futures Trading Service: Deleting Trade Account
imageScreenshot 2022-05-18 at 8.39.22 PM.png / V - Attached On 2022-05-18 12:42:28 UTC - Size: 28.17 KB - 14 views
[2022-05-18 13:00:44]
Sierra Chart Engineering - Posts: 103700
You need to first select the account in the list of accounts and then select Manage >> Edit Trade Account.

So you need to follow step 2 here:
Simulated Futures Trading Service: Deleting Trade Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-18 14:56:40]
pitbull - Posts: 12
I did, I selected and highlighted the last account, went to Edit Trade Account but I cannot edit it, see the menu in grey out.
imageScreenshot 2022-05-18 at 10.53.59 PM.png / V - Attached On 2022-05-18 14:55:49 UTC - Size: 28.65 KB - 16 views
[2022-05-19 08:01:07]
Sierra_Chart Engineering - Posts: 2722
We see you are using Rithmic. You cannot delete these accounts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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