Date/Time: Tue, 28 Jun 2022 23:59:20 +0000
View Count: 66
|User577801 - Posts: 8|
Hi, I would like to know why, when I try to open my chartbook, market profil are not full (for example it stop at 17h30 while it should stop at 22h30 and today it begin at 14h30). I don't understand why datas are missing. I paid the service package 11, I connected a real futures account (AMP) and then my sim account (Apex Trading). So can you help me please?
Sierra Chart Engineering - Posts: 103496
The first thing you need to do is to duplicate that chart with this command:
Chart Menu: Duplicate Chart (Chart menu)
Remove all studies from that chart through Analysis >> Studies.
And if there is any missing data, then follow through the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data
Let us know if that resolves the issue.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-17 14:43:01
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