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Date/Time: Tue, 28 Jun 2022 23:59:20 +0000



Requirements

View Count: 66

[2022-05-17 12:56:07]
User577801 - Posts: 8
Hi, I would like to know why, when I try to open my chartbook, market profil are not full (for example it stop at 17h30 while it should stop at 22h30 and today it begin at 14h30). I don't understand why datas are missing. I paid the service package 11, I connected a real futures account (AMP) and then my sim account (Apex Trading). So can you help me please?
Thanks
[2022-05-17 14:42:49]
Sierra Chart Engineering - Posts: 103496
The first thing you need to do is to duplicate that chart with this command:
Chart Menu: Duplicate Chart (Chart menu)

Remove all studies from that chart through Analysis >> Studies.

And if there is any missing data, then follow through the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data

Let us know if that resolves the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-17 14:43:01

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