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Direct MessagesDate/Time: Thu, 25 Apr 2024 23:25:36 +0000
Requirements
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| [2022-05-17 12:56:07] |
| User577801 - Posts: 9 |
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Hi, I would like to know why, when I try to open my chartbook, market profil are not full (for example it stop at 17h30 while it should stop at 22h30 and today it begin at 14h30). I don't understand why datas are missing. I paid the service package 11, I connected a real futures account (AMP) and then my sim account (Apex Trading). So can you help me please? Thanks |
| [2022-05-17 14:42:49] |
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The first thing you need to do is to duplicate that chart with this command: Chart Menu: Duplicate Chart (Chart menu) Remove all studies from that chart through Analysis >> Studies. And if there is any missing data, then follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data Let us know if that resolves the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-17 14:43:01
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