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Date/Time: Sat, 02 Jul 2022 22:34:02 +0000

real time data

View Count: 55

[2022-05-16 16:15:46]
User991616 - Posts: 3
hello, i have activated and paid for denali, cme group market depth data, i have the [M] enabled next to the symbol, but the header of the window says "5 Min #3 | Delayed" what actions should i take? thank you
[2022-05-16 18:09:46]
John - SC Support - Posts: 17114
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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