Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 03:40:10 +0000



Disconnecting Data from Binance

View Count: 318

[2022-05-13 13:30:42]
User82995 - Posts: 15
In this week I had several interruptions with the data from Binance. It appears that disconnects more frequently in the Ny Sessions and after 1 or 3 seconds re-connects. I don't have this problem with CME Futures data. I would like to know if is Binance API problem or my internet connection.
attachmentLOG.txt - Attached On 2022-05-13 13:29:14 UTC - Size: 278.45 KB - 105 views
[2022-05-13 13:41:16]
Sierra Chart Engineering - Posts: 104368
This is a Binance data feed problem. It would be our servers which are losing the connection to Binance.

We also have a new FTX data feed available.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account