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Date/Time: Fri, 29 Mar 2024 07:24:01 +0000



I cant access the real time dom

View Count: 329

[2022-05-02 20:17:45]
Sahar Samadi - Posts: 4
I used to have delayed data because i had purchased a wrong package when it was time to pay for the renew services I paid for the life data to get the life DOM
my credit card was process few weeks ago but I still have delayed DOM can you please help me
[2022-05-02 21:25:04]
John - SC Support - Posts: 30444
You do not have any of the real-time data from us setup.

What are the exchanges for which you want real-time data?

And keep in mind that if you are wanting data for the CME Group, that you need to have a live, funded, futures trading account which you can connect your Sierra Chart software to, in order to qualify for the non-professional exchange fees. Refer to the following for more information:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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