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Date/Time: Tue, 30 Apr 2024 15:09:42 +0000



Why are we getting 10 min missing upon restart?

View Count: 998

[2014-04-21 18:08:50]
User88663 - Posts: 4
This is unacceptable for a so called live data feed.
[2014-04-21 18:23:40]
Sierra Chart Engineering - Posts: 104368
This depends upon the particular clearing firm being used.

Sierra Chart does provide a historical data solution that they can take advantage of, but they have to decide to use it. We have different implementation methods available.

Who is your broker?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-22 16:48:41]
vegasfoster - Posts: 444
Hi,

I am not seeing why there is now a delay when there wasn't previously.

Thanks.
[2014-04-22 17:49:22]
Sawtooth - Posts: 3985
TT FIX changed recently and no longer has historical data in its feed from most brokers. The historical data now comes from SC, but is delayed 10 min.
[2014-04-22 21:29:57]
vegasfoster - Posts: 444
Ok, thanks Tom.
[2014-04-23 07:14:44]
Carl71 - Posts: 125
Does this issue affect also the AMP/TT service?
[2014-04-23 08:22:25]
Sierra Chart Engineering - Posts: 104368
Does this issue affect also the AMP/TT service?
No it does not because AMP utilizes the Sierra Chart historical data service for FCMs. However, this is only for TT Net.

Whereas the 10 minute delayed data, is a completely separate service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-23 08:22:48

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