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Date/Time: Fri, 26 Apr 2024 02:44:21 +0000



Dukascopy data feed

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[2014-04-21 14:12:02]
User29310 - Posts: 1
Hello,

I just got the détails from Dukascopy to connect their data feed to Sierra. I get the following message from Sierra : "error connecting to the data trade service"

Server: demo-api.dukascopy.com
or : 194.8.15.140

Sender Comp ID: DEMO1sPmXD_DEMOFIX
TargetID: DUKASCOPYFIX
Username / Password: your usual id

I was phoning with them, they suggest me to ask to Sierra support.
Please let me know what I should check / do.

Thanks in advance.




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[2014-04-21 17:04:39]
Sierra Chart Engineering - Posts: 104368
We will be testing this to see what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-21 17:12:37]
Sierra Chart Engineering - Posts: 104368
Please get from Dukascopy the port number to connect to.

Apparently it is not the default port of 443.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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