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Date/Time: Wed, 01 May 2024 22:02:22 +0000

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I cant access the real time dom

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[2022-03-14 15:15:48] #1 [Go To First Post]
Sahar Samadi - Posts: 4
Hi I just paid for package 5 i used to have the delayed date i paid to be upgraded to live data but the DOM is still the delayed data what can I do to have real time data thank you

[2022-03-14 17:29:18] #2 [Go To First Post]
John - SC Support - Posts: 31283
We do not see any exchanges having been activated for your account, therefore we do not understand what you mean by "i paid to be upgraded to live data...". What are the exchanges for which you want real-time data? Also, if you are wanting data from the CME Group, then be aware of their requirement that you have a lived, funded, futures trading account. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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