Login Page - Create Account

Support Board


Date/Time: Mon, 23 Jun 2025 16:34:44 +0000



New Instance Stuck at 2 Days ago

View Count: 461

[2022-02-16 13:03:08]
Marlin46 - Posts: 34
After getting updated with Teton and current data I open a New Instance only to find it is stuck and not updating data at all. The data is not flowing as with the original instance. Please help. thanks for any solutions.
[2022-02-16 14:20:16]
Sierra Chart Engineering - Posts: 104368
Most likely you just need to translate the symbols in the Chartbooks. Use this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account