Support Board
Date/Time: Tue, 04 Nov 2025 03:03:23 +0000
CQG Datafeed
View Count: 582
| [2022-02-14 15:20:43] |
| User721434 - Posts: 11 |
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Hi there, I currently only use the Dorman CQG. Got Service Pack 11 with the Denali and real time data. In the past it only shows me '0' in the footprint. What am I doing wrong? |
| [2022-02-14 15:30:13] |
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Make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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