Support Board
Date/Time: Mon, 23 Jun 2025 15:35:05 +0000
not connected cqg web api
View Count: 525
| [2022-02-14 09:26:45] |
| User235727 - Posts: 25 |
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hi, again im having problems connecting toto web api i have added usage credit via pay pal and still having the same issue
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| [2022-02-14 09:51:30] |
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First refer to the section here: CQG Trading Platform Service: Common Error Messages If you still need help: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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