Support Board
Date/Time: Thu, 13 Nov 2025 06:43:35 +0000
SC not responding.
View Count: 933
| [2022-02-04 16:21:38] |
| coachted - Posts: 471 |
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Recently I made some minor changes on my chartbook and now when I attempt to change a study or chart settings my Sierra Charts is frezzing and when I look on Task Manager it states Sierra Charts is not responding. I have included a copy of the chartbook for your review. |
 ES charts.Cht - Attached On 2022-02-04 16:21:11 UTC - Size: 200.66 KB - 937 views Attachment Deleted. |
| [2022-02-04 18:03:58] |
| John - SC Support - Posts: 42965 |
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It is a busy chartbook, but we do not see anything in particular that would cause a specific issue. Refer to the following for various items to help with the performance of Sierra Chart: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-30 09:46:07] |
| Lowry BigEarth - Posts: 50 |
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Hi, Study settings not responding> C attached... is that also filename issue? I removed all underscores from filenames. WIN update was on the line. Made the update. Restarted SC. Still not responding, after clicking "set defaults". C another attached. Still a filename format issue? Date Time Of Last Edit: 2025-09-30 10:24:32
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 SC study settings not responding why .png / V - Attached On 2025-09-30 09:44:01 UTC - Size: 1.54 MB - 51 views SC study settings not responding Still a fiename issue or.png / V - Attached On 2025-09-30 10:12:39 UTC - Size: 197.45 KB - 48 views |
| [2025-09-30 10:49:42] |
| User431178 - Posts: 808 |
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Hi, Study settings not responding> C attached... is that also filename issue? I removed all underscores from filenames. WIN update was on the line. Made the update. Restarted SC. Still not responding, after clicking "set defaults". C another attached. Still a filename format issue? More likely there is an error in your study. You know you can start your own support post, right? https://www.sierrachart.com/SupportBoard.php?do=NewThread&ForumID=0 Date Time Of Last Edit: 2025-09-30 10:50:50
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| [2025-09-30 11:44:51] |
| Lowry BigEarth - Posts: 50 |
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Thank you. Aok. Rechecking the study... yes, I know that. Was thinking that if I start so many new posts gonna be filled the front page :-DDD ... still learning... How to quote previous in the reply? Just copy-paste the quote or how? Found the quote button and the "quote /quote" in brackets. Thnx, Date Time Of Last Edit: 2025-09-30 11:46:21
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