Support Board
Date/Time: Tue, 04 Nov 2025 13:55:54 +0000
Denali - How to Access Full Market Depth
View Count: 1334
|   [2022-02-03 06:21:45]     |  
| user_xyz - Posts: 496 | 
| 
                It appears I'm not seeing full market depth on all CME products.  CL as an example I can view approximately $1 or ~100 ticks yet the market depth is much more than that.  Is there a setting I need to change?  Data Trade Services > Max Time & Sales is 0 and Chart DOM > Chart Settings > Market Depth is 0. Thanks! Denali - "Full order book. All levels of market depth will be provided. If there are 1000 levels of depth, there will be 1000 levels of depth visible."  | 
        
|   [2022-02-03 06:35:10]     |  
|   |  
| 
                Refer to: File Menu: Not Receiving the Full Number of Market Depth Levels Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2022-02-03 13:58:40]     |  
| user_xyz - Posts: 496 | 
| 
                Thank you this setting -- Global Settings -> Sierra Chart Server Settings was at 100 (maybe default) changing it to 0 displays everything I need.
                 | 
        
|   [2022-02-03 17:59:19]     |  
|   |  
| 
                Also with that number of market depth levels, update to the latest prerelease for the best performance: Software Download: Fast Update Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
To post a message in this thread, you need to log in with your Sierra Chart account:
