Support Board
Date/Time: Tue, 24 Jun 2025 07:02:35 +0000
Verify my trading account
View Count: 923
[2022-01-27 15:14:37] |
User200064 - Posts: 31 |
Good evening, my trading account was verified Till: 2021-09-22, it is now expired. I need to reactive it, my account with AMP is now active again, I deposited funds on the weekend. Thank you, |
[2022-01-27 15:24:17] |
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Yes your Sierra Chart account is active until 2022-2-24. And also the same date +1 day for the indication that you have a funded trading account to authorize CME data at the nonprofessional fees. So you are all set. Are you having any issue with anything? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-27 15:25:25
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[2022-01-28 03:13:02] |
User200064 - Posts: 31 |
Thank you, everything is working fine. How do I keep the account active past 2022-2-24?
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[2022-01-28 16:13:37] |
John - SC Support - Posts: 40583 |
If you are always connected to your trading account, then the date will automatically update and you do not need to think about it. But, if you do not stay connected to your trading account at all times, then you will need to connect at least once a month in order to update the verification date. Refer to the information/instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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