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Date/Time: Sun, 26 Jun 2022 23:44:01 +0000



Will not allow me to connect to TT FIX >> Please help!

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[2014-04-06 03:25:08]
User37129 - Posts: 15
Hi there SC Staff,

For the past couple of days, I have been able to connect to TT FIX successfully, but since Saturday morning (5 April), I have not been able to connect to TT FIX, this is the message I am getting:


"TT FIX: Connecting. | 2014-04-05 23:07:44
Starting the Price Feed session. Connecting to 208.95.248.77 port 10502... | 2014-04-05 23:07:44
The network socket is connected. | 2014-04-05 23:07:44
HD Request # 3 - Sending historical data logon request message. | 2014-04-05 23:07:44
HD Request # 3 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-04 18:05:46. Record interval: 1 | 2014-04-05 23:07:45
Socket has been shutdown and closed. | 2014-04-05 23:07:45
The network socket for historical data has been closed. | 2014-04-05 23:07:45
HD Request # 3 - Historical data for NQ-201406-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-04-05 23:07:45
HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-CME | 2014-04-05 23:07:45
HD Request # 3 - Intraday download COMPLETE for NQ-201406-CME | 2014-04-05 23:07:45
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-04-05 23:07:46
Socket has been shutdown and closed. | 2014-04-05 23:07:46
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2014-04-05 23:07:46
Disconnected from TT FIX Price Feed session. | 2014-04-05 23:07:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-05 23:07:46
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-05 23:07:46
TT FIX: Disconnected. | 2014-04-05 23:07:46
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-05 23:07:46

TT FIX: Connecting. | 2014-04-05 23:07:51
Starting the Price Feed session. Connecting to 208.95.248.77 port 10502... | 2014-04-05 23:07:51
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-04-05 23:07:56
Socket has been shutdown and closed. | 2014-04-05 23:07:56
TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2014-04-05 23:07:56
Disconnected from TT FIX Price Feed session. | 2014-04-05 23:07:56
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-05 23:07:56
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-05 23:07:56
TT FIX: Disconnected. | 2014-04-05 23:07:56
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-05 23:07:56

Please help me! Thank You!
[2014-04-06 04:44:02]
Sierra Chart Engineering - Posts: 103469
Refer to the documentation about this at the bottom of this page:
https://www.sierrachart.com/index.php?l=doc/TradingTechnologies.php#ServerAvailability
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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