Support Board
Date/Time: Wed, 25 Jun 2025 13:02:39 +0000
Rithmic OCO
View Count: 798
| [2021-12-28 12:04:17] |
| Pedro7 - Posts: 31 |
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Hi, I have Rithmic paper trading account. When placing OCO (stop and limit) in Sierrachart after closing Sierrachart the orders show in R trader Pro. When then Sierrachart is reopened and the Stop leg is moved, for some reason the stop order is cancelled in Rithmic. Message is order does not exist in event list and in the Sierrachart order tab the order is modify pending. Is there a way to avoid this ? Thanks Peter |
| [2021-12-28 12:13:44] |
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We have no control over this and cannot help with it. We recommend using this service instead: Simulated Futures Trading Service You will not have these issues with Sierra Chart's own services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-28 12:14:21
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| [2021-12-29 09:12:22] |
| Pedro7 - Posts: 31 |
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Hi, this is an earn2trade Rithmic account so using your services is not a solution. I have the case with simple stop orders as well. Place a stop order in Sierra, close the program, reopen Sierra move the stop order and i get an error and the order is deleted in Rithmic. Is there no solution, with other programs there is no issue. Thanks |
| [2021-12-29 11:39:44] |
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This is not a Sierra Chart problem at all! That is impossible. No there is no solution from our side. It is not possible for us to solve this other than contacting Rithmic about it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-29 11:40:58
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