Support Board
Date/Time: Wed, 25 Jun 2025 17:17:39 +0000
Child-client message
View Count: 982
| [2021-12-17 16:09:05] |
| User587892 - Posts: 3 |
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Starting this morning, after I placed few trades, suddenly orders give me a "Child-client" message, and they are never filled. This happens on both Sim and Live. I am using Denali and Rithmic for execution.
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| [2021-12-17 16:28:29] |
| John - SC Support - Posts: 40605 |
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When they are showing "Child-Client" then you would have a primary open order waiting to be filled, such as a Limit order. Once the parent order fills, then the child orders will convert to Open orders at the exchange.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-17 16:33:35] |
| User587892 - Posts: 3 |
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When they are showing "Child-Client" then you would have a primary open order waiting to be filled, such as a Limit order. Once the parent order fills, then the child orders will convert to Open orders at the exchange.
This happens when I hit "BUY/SELL MKT", which should fill nearly instantly on the instrument(NQ). Even so, this also happens in sim mode, which ostensibly ignores liquidity and order routing. |
| [2021-12-17 16:53:45] |
| User587892 - Posts: 3 |
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Chalk this one up to PEBKAC: I managed to fat-finger the TIF setting to set order for a future time. All good, thank you!
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| [2021-12-17 19:58:08] |
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Understood. Additionally, if you want fully server-side bracket orders, use the Teton order routing service: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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