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Date/Time: Sat, 20 Apr 2024 06:35:15 +0000



Custom Calculated Symbols Won't Work

View Count: 777

[2021-11-23 13:09:09]
User319447 - Posts: 12
Hi,

I have followed the instructions for making a Custom Calculated Symbols.
When I enter this value:

11*{AAPL}+10*{MSFT}

It says "not a valid symbol".
What am I doing wrong? Thank you
[2021-11-23 13:29:32]
Sierra Chart Engineering - Posts: 104368
We need to see the exact text you are seeing. We assume this is in the Message Log.

Instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-23 13:39:33]
User319447 - Posts: 12
Hi,

There is no log that appears. Just a message in red that says "invalid symbol".

Is my formatting correct or not?
[2021-11-23 13:44:13]
User319447 - Posts: 12
Hi,

I was able to get this log?

Reading Internal Order ID file. | 2021-11-23 05:30:55.773
Reading Trade Orders file. | 2021-11-23 05:30:55.833
Reading Trade Positions file. | 2021-11-23 05:30:55.833
Reading Trade Account Data files. | 2021-11-23 05:30:55.834
UDPListener (988). Port 22904 | Listening on UDP port 22904. | 2021-11-23 05:30:55.846
Software version: 2328 64-bit | 2021-11-23 05:30:55.846
Primary Thread ID: 4304 | 2021-11-23 05:30:55.846
Usage end date: 2021-12-24 | 2021-11-23 05:30:55.846
Enabled for: Sierra Chart Historical Data Service. | 2021-11-23 05:30:55.846
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-11-23 05:30:55.846
Enabled for: Delayed Denali Exchange Data Feed. | 2021-11-23 05:30:55.846
Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2021-11-23 05:30:55.846
Enabled for exchange: Euronext Equities Delayed | 2021-11-23 05:30:55.846
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-11-23 05:30:55.846
Current selected Data/Trading service: SC Data - All Services | 2021-11-23 05:30:55.846
Custom symbol settings values: enabled | 2021-11-23 05:30:55.846
Chart Update Interval: 500 | 2021-11-23 05:30:55.846
Intraday Data Storage Time Unit: 1 | 2021-11-23 05:30:55.846
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-11-23 05:30:55.846
2021-11-23 13:30:55 Local computer time in UTC | 2021-11-23 05:30:55.846
2021-11-23 05:30:55 Local computer time in SC Time Zone | 2021-11-23 05:30:55.846
2021-11-23 13:30:53 Server time in UTC | 2021-11-23 05:30:55.846
Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-11-23 05:30:55.846
Program path: C:\SierraChart\ | 2021-11-23 05:30:55.846
Data Files path: C:\SierraChart\Data\ | 2021-11-23 05:30:55.846
OS Version Number: 6.1 | 2021-11-23 05:30:55.846
Locale Setting: C | 2021-11-23 05:30:55.846
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-11-23 05:30:55.846
Allowed protected custom studies: | 2021-11-23 05:30:55.846

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-11-23 05:30:55.854
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-11-23 05:30:55.920
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-11-23 05:30:56.092
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-11-23 05:30:56.092
Received 5 login tokens. | 2021-11-23 05:30:56.404
Symbol settings MD5 received. Request ID: 1. | 2021-11-23 05:30:56.960
Requested symbol settings for service code scdataallservices. Request ID: 2. | 2021-11-23 05:30:56.960
Symbol settings received. Request ID: 2. | 2021-11-23 05:30:58.692

SC Data - All Services | Connected to server complete. | 2021-11-23 05:31:02.665
Triggering next historical data download in queue. | 2021-11-23 05:31:02.665
Triggering next historical data download in queue. | 2021-11-23 05:31:02.665
Triggering next historical data download in queue. | 2021-11-23 05:31:02.665
Triggering next historical data download in queue. | 2021-11-23 05:31:02.665
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-11-23 05:31:02.665
No download requests in the queue to start downloads for. | 2021-11-23 05:31:02.665
No download requests in the queue to start downloads for. | 2021-11-23 05:31:02.665
No download requests in the queue to start downloads for. | 2021-11-23 05:31:02.665
No download requests in the queue to start downloads for. | 2021-11-23 05:31:02.665
{AAPL}+{MSFT} 1 Min #1 | Reloading chart. | 2021-11-23 05:31:19.475
{AAPL}+{MSFT} 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\{AAPL}+{MSFT}.scid | 2021-11-23 05:31:19.475
SC Data - All Services | Starting real-time market data updates for: {AAPL}+{MSFT}. ID: 1 | 2021-11-23 05:31:19.980
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: {AAPL}+{MSFT} | 2021-11-23 05:31:19.980
SC Data - All Services | Requesting security definition data for: {AAPL}+{MSFT}. ID: 1 | 2021-11-23 05:31:19.980
Starting DelayedDownloadMonitoringTimer | 2021-11-23 05:31:19.980
Starting HDTimeoutTimer | 2021-11-23 05:31:19.980
Added historical Intraday data request for {AAPL}+{MSFT} to the queue. | 2021-11-23 05:31:19.980
Intraday data recording state for symbol {AAPL}+{MSFT} is set to download 'Pending'. | 2021-11-23 05:31:19.980
Triggering next historical data download in queue. | 2021-11-23 05:31:19.980
Delaying start of download for {AAPL}+{MSFT} | 2021-11-23 05:31:19.980
HD Request # 1 | Downloading Intraday chart data for {AAPL}+{MSFT} to the file {AAPL}+{MSFT}.scid. Service: scdataallservices | 2021-11-23 05:31:24.046
HD Request # 1 | Download start date-time: 2021-11-13 05:31:24.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:31:24.046
HD Request # 1 | Requesting historical Intraday Minute data for {AAPL}+{MSFT} starting at 2021-11-13 08:31:24 (Exchange time). | 2021-11-23 05:31:24.813
HD Request # 1 | Error downloading historical Intraday data for {AAPL}+{MSFT}. Error: invalid symbol | 2021-11-23 05:31:25.062
HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for {AAPL}+{MSFT} | 2021-11-23 05:31:25.062
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:31:25.062
HD Request # 1 | Completion time: 1s | 2021-11-23 05:31:25.062
HD Request # 1 | Intraday data download complete for {AAPL}+{MSFT}. Unique request ID: 1 | 2021-11-23 05:31:25.062
Removing historical data download ID 1. | 2021-11-23 05:31:25.062
Real-time Intraday chart data file updates started for {AAPL}+{MSFT} | 2021-11-23 05:31:25.062
Opened cached Intraday file: C:\SierraChart\Data\{AAPL}+{MSFT}.scid. Thread ID: 4304 | 2021-11-23 05:31:25.062
Intraday chart data file opened for {AAPL}+{MSFT} | 2021-11-23 05:31:25.062
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:31:25.062

Triggering next historical data download in queue. | 2021-11-23 05:31:25.062
No download requests in the queue to start downloads for. | 2021-11-23 05:31:25.062
11*{AAPL}+10*{MSFT} 1 Min #2 | Reloading chart. | 2021-11-23 05:31:59.017
11*{AAPL}+10*{MSFT} 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\11%{AAPL}+10%{MSFT}.scid | 2021-11-23 05:31:59.037
SC Data - All Services | Starting real-time market data updates for: 11*{AAPL}+10*{MSFT}. ID: 2 | 2021-11-23 05:31:59.518
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 11*{AAPL}+10*{MSFT} | 2021-11-23 05:31:59.518
SC Data - All Services | Requesting security definition data for: 11*{AAPL}+10*{MSFT}. ID: 2 | 2021-11-23 05:31:59.518
Added historical Intraday data request for 11*{AAPL}+10*{MSFT} to the queue. | 2021-11-23 05:31:59.518
Intraday data recording state for symbol 11*{AAPL}+10*{MSFT} is set to download 'Pending'. | 2021-11-23 05:31:59.518
Triggering next historical data download in queue. | 2021-11-23 05:31:59.518
Delaying start of download for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:31:59.518
HD Request # 2 | Downloading Intraday chart data for 11*{AAPL}+10*{MSFT} to the file 11%{AAPL}+10%{MSFT}.scid. Service: scdataallservices | 2021-11-23 05:32:04.597
HD Request # 2 | Download start date-time: 2021-11-13 05:32:04.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:32:04.597
HD Request # 2 | Requesting historical Intraday Minute data for 11*{AAPL}+10*{MSFT} starting at 2021-11-13 08:32:04 (Exchange time). | 2021-11-23 05:32:05.361
HD Request # 2 | Error downloading historical Intraday data for 11*{AAPL}+10*{MSFT}. Error: invalid symbol | 2021-11-23 05:32:05.549
HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:32:05.549
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:32:05.549
HD Request # 2 | Completion time: 1s | 2021-11-23 05:32:05.549
HD Request # 2 | Intraday data download complete for 11*{AAPL}+10*{MSFT}. Unique request ID: 2 | 2021-11-23 05:32:05.549
Removing historical data download ID 2. | 2021-11-23 05:32:05.549
Real-time Intraday chart data file updates started for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:32:05.549
Opened cached Intraday file: C:\SierraChart\Data\11%{AAPL}+10%{MSFT}.scid. Thread ID: 4304 | 2021-11-23 05:32:05.549
Intraday chart data file opened for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:32:05.549
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:32:05.549

Triggering next historical data download in queue. | 2021-11-23 05:32:05.549
No download requests in the queue to start downloads for. | 2021-11-23 05:32:05.549
11*{AAPL}+10*{MSFT} 1 Min #3 | Reloading chart. | 2021-11-23 05:35:27.285
11*{AAPL}+10*{MSFT} 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\11%{AAPL}+10%{MSFT}.scid | 2021-11-23 05:35:27.305
11*{AAPL}+10*{MSFT} 1 Min #4 | Reloading chart. | 2021-11-23 05:35:54.647
11*{AAPL}+10*{MSFT} 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\11%{AAPL}+10%{MSFT}.scid | 2021-11-23 05:35:54.663
File >> Disconnect selected. | 2021-11-23 05:36:42.549
SC Data - All Services | Disconnected. | 2021-11-23 05:36:42.549

SC Data - All Services | Connected to server complete. | 2021-11-23 05:36:47.131
Triggering next historical data download in queue. | 2021-11-23 05:36:47.131
Triggering next historical data download in queue. | 2021-11-23 05:36:47.131
Triggering next historical data download in queue. | 2021-11-23 05:36:47.131
Triggering next historical data download in queue. | 2021-11-23 05:36:47.131
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-11-23 05:36:47.131
No download requests in the queue to start downloads for. | 2021-11-23 05:36:47.131
No download requests in the queue to start downloads for. | 2021-11-23 05:36:47.131
No download requests in the queue to start downloads for. | 2021-11-23 05:36:47.131
No download requests in the queue to start downloads for. | 2021-11-23 05:36:47.131
SC Data - All Services | Starting real-time market data updates for: {AAPL}+{MSFT}. ID: 1 | 2021-11-23 05:36:47.178
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: {AAPL}+{MSFT} | 2021-11-23 05:36:47.178
SC Data - All Services | Requesting security definition data for: {AAPL}+{MSFT}. ID: 1 | 2021-11-23 05:36:47.178
Added historical Intraday data request for {AAPL}+{MSFT} to the queue. | 2021-11-23 05:36:47.178
Intraday data recording state for symbol {AAPL}+{MSFT} is set to download 'Pending'. | 2021-11-23 05:36:47.178
Triggering next historical data download in queue. | 2021-11-23 05:36:47.178
Delaying start of download for {AAPL}+{MSFT} | 2021-11-23 05:36:47.178
SC Data - All Services | Starting real-time market data updates for: 11*{AAPL}+10*{MSFT}. ID: 2 | 2021-11-23 05:36:47.447
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 11*{AAPL}+10*{MSFT} | 2021-11-23 05:36:47.447
SC Data - All Services | Requesting security definition data for: 11*{AAPL}+10*{MSFT}. ID: 2 | 2021-11-23 05:36:47.447
Added historical Intraday data request for 11*{AAPL}+10*{MSFT} to the queue. | 2021-11-23 05:36:47.447
Intraday data recording state for symbol 11*{AAPL}+10*{MSFT} is set to download 'Pending'. | 2021-11-23 05:36:47.447
Triggering next historical data download in queue. | 2021-11-23 05:36:47.447
HD Request # 3 | Downloading Intraday chart data for {AAPL}+{MSFT} to the file {AAPL}+{MSFT}.scid. Service: scdataallservices | 2021-11-23 05:36:52.574
HD Request # 3 | Download start date-time: 2021-11-13 05:36:52.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:36:52.574
HD Request # 3 | Requesting historical Intraday Minute data for {AAPL}+{MSFT} starting at 2021-11-13 08:36:52 (Exchange time). | 2021-11-23 05:36:53.339
HD Request # 3 | Error downloading historical Intraday data for {AAPL}+{MSFT}. Error: invalid symbol | 2021-11-23 05:36:53.526
HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for {AAPL}+{MSFT} | 2021-11-23 05:36:53.526
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:36:53.526
HD Request # 3 | Completion time: 1s | 2021-11-23 05:36:53.526
HD Request # 3 | Intraday data download complete for {AAPL}+{MSFT}. Unique request ID: 3 | 2021-11-23 05:36:53.526
Removing historical data download ID 3. | 2021-11-23 05:36:53.526
Real-time Intraday chart data file updates started for {AAPL}+{MSFT} | 2021-11-23 05:36:53.526
Opened cached Intraday file: C:\SierraChart\Data\{AAPL}+{MSFT}.scid. Thread ID: 4304 | 2021-11-23 05:36:53.526
Intraday chart data file opened for {AAPL}+{MSFT} | 2021-11-23 05:36:53.526
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:36:53.526

Triggering next historical data download in queue. | 2021-11-23 05:36:53.526
HD Request # 4 | Downloading Intraday chart data for 11*{AAPL}+10*{MSFT} to the file 11%{AAPL}+10%{MSFT}.scid. Service: scdataallservices | 2021-11-23 05:36:53.526
HD Request # 4 | Download start date-time: 2021-11-13 05:36:53.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:36:53.526
HD Request # 4 | Requesting historical Intraday Minute data for 11*{AAPL}+10*{MSFT} starting at 2021-11-13 08:36:53 (Exchange time). | 2021-11-23 05:36:54.290
HD Request # 4 | Error downloading historical Intraday data for 11*{AAPL}+10*{MSFT}. Error: invalid symbol | 2021-11-23 05:36:54.462
HD Request # 4 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:36:54.462
HD Request # 4 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:36:54.462
HD Request # 4 | Completion time: 1s | 2021-11-23 05:36:54.462
HD Request # 4 | Intraday data download complete for 11*{AAPL}+10*{MSFT}. Unique request ID: 4 | 2021-11-23 05:36:54.462
Removing historical data download ID 4. | 2021-11-23 05:36:54.462
Real-time Intraday chart data file updates started for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:36:54.462
Opened cached Intraday file: C:\SierraChart\Data\11%{AAPL}+10%{MSFT}.scid. Thread ID: 4304 | 2021-11-23 05:36:54.462
Intraday chart data file opened for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:36:54.462
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:36:54.462

Triggering next historical data download in queue. | 2021-11-23 05:36:54.462
No download requests in the queue to start downloads for. | 2021-11-23 05:36:54.462
11*AAPL+10*MSFT 1 Min #5 | Reloading chart. | 2021-11-23 05:41:26.650
11*AAPL+10*MSFT 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\11%AAPL+10%MSFT.scid | 2021-11-23 05:41:26.650
SC Data - All Services | Starting real-time market data updates for: 11*AAPL+10*MSFT. ID: 3 | 2021-11-23 05:41:27.167
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 11*AAPL+10*MSFT | 2021-11-23 05:41:27.167
SC Data - All Services | Requesting security definition data for: 11*AAPL+10*MSFT. ID: 3 | 2021-11-23 05:41:27.167
Added historical Intraday data request for 11*AAPL+10*MSFT to the queue. | 2021-11-23 05:41:27.167
Intraday data recording state for symbol 11*AAPL+10*MSFT is set to download 'Pending'. | 2021-11-23 05:41:27.167
Triggering next historical data download in queue. | 2021-11-23 05:41:27.167
Delaying start of download for 11*AAPL+10*MSFT | 2021-11-23 05:41:27.167
HD Request # 5 | Downloading Intraday chart data for 11*AAPL+10*MSFT to the file 11%AAPL+10%MSFT.scid. Service: scdataallservices | 2021-11-23 05:41:32.440
HD Request # 5 | Download start date-time: 2021-11-13 05:41:32.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:41:32.440
HD Request # 5 | Requesting historical Intraday Minute data for 11*AAPL+10*MSFT starting at 2021-11-13 08:41:32 (Exchange time). | 2021-11-23 05:41:33.198
HD Request # 5 | Error downloading historical Intraday data for 11*AAPL+10*MSFT. Error: invalid symbol | 2021-11-23 05:41:33.417
HD Request # 5 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for 11*AAPL+10*MSFT | 2021-11-23 05:41:33.417
HD Request # 5 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:41:33.417
HD Request # 5 | Completion time: 1s | 2021-11-23 05:41:33.417
HD Request # 5 | Intraday data download complete for 11*AAPL+10*MSFT. Unique request ID: 5 | 2021-11-23 05:41:33.417
Removing historical data download ID 5. | 2021-11-23 05:41:33.417
Real-time Intraday chart data file updates started for 11*AAPL+10*MSFT | 2021-11-23 05:41:33.417
Opened cached Intraday file: C:\SierraChart\Data\11%AAPL+10%MSFT.scid. Thread ID: 4304 | 2021-11-23 05:41:33.417
Intraday chart data file opened for 11*AAPL+10*MSFT | 2021-11-23 05:41:33.417
HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:41:33.417

Triggering next historical data download in queue. | 2021-11-23 05:41:33.417
No download requests in the queue to start downloads for. | 2021-11-23 05:41:33.417
11*AAPL+10*MSFT 1 Min #6 | Reloading chart. | 2021-11-23 05:42:02.912
11*AAPL+10*MSFT 1 Min #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\11%AAPL+10%MSFT.scid | 2021-11-23 05:42:02.912
File >> Disconnect selected. | 2021-11-23 05:42:13.611
SC Data - All Services | Disconnected. | 2021-11-23 05:42:13.611

SC Data - All Services | Connected to server complete. | 2021-11-23 05:42:18.364
Triggering next historical data download in queue. | 2021-11-23 05:42:18.364
Triggering next historical data download in queue. | 2021-11-23 05:42:18.364
Triggering next historical data download in queue. | 2021-11-23 05:42:18.364
Triggering next historical data download in queue. | 2021-11-23 05:42:18.364
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-11-23 05:42:18.364
No download requests in the queue to start downloads for. | 2021-11-23 05:42:18.364
No download requests in the queue to start downloads for. | 2021-11-23 05:42:18.364
No download requests in the queue to start downloads for. | 2021-11-23 05:42:18.364
No download requests in the queue to start downloads for. | 2021-11-23 05:42:18.364
SC Data - All Services | Starting real-time market data updates for: 11*AAPL+10*MSFT. ID: 1 | 2021-11-23 05:42:18.411
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 11*AAPL+10*MSFT | 2021-11-23 05:42:18.411
SC Data - All Services | Requesting security definition data for: 11*AAPL+10*MSFT. ID: 1 | 2021-11-23 05:42:18.411
Added historical Intraday data request for 11*AAPL+10*MSFT to the queue. | 2021-11-23 05:42:18.411
Intraday data recording state for symbol 11*AAPL+10*MSFT is set to download 'Pending'. | 2021-11-23 05:42:18.411
Triggering next historical data download in queue. | 2021-11-23 05:42:18.411
Delaying start of download for 11*AAPL+10*MSFT | 2021-11-23 05:42:18.411
SC Data - All Services | Starting real-time market data updates for: 11*{AAPL}+10*{MSFT}. ID: 2 | 2021-11-23 05:42:18.645
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 11*{AAPL}+10*{MSFT} | 2021-11-23 05:42:18.645
SC Data - All Services | Requesting security definition data for: 11*{AAPL}+10*{MSFT}. ID: 2 | 2021-11-23 05:42:18.645
Added historical Intraday data request for 11*{AAPL}+10*{MSFT} to the queue. | 2021-11-23 05:42:18.645
Intraday data recording state for symbol 11*{AAPL}+10*{MSFT} is set to download 'Pending'. | 2021-11-23 05:42:18.645
Triggering next historical data download in queue. | 2021-11-23 05:42:18.645
SC Data - All Services | Starting real-time market data updates for: {AAPL}+{MSFT}. ID: 3 | 2021-11-23 05:42:18.832
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: {AAPL}+{MSFT} | 2021-11-23 05:42:18.832
SC Data - All Services | Requesting security definition data for: {AAPL}+{MSFT}. ID: 3 | 2021-11-23 05:42:18.832
Added historical Intraday data request for {AAPL}+{MSFT} to the queue. | 2021-11-23 05:42:18.832
Intraday data recording state for symbol {AAPL}+{MSFT} is set to download 'Pending'. | 2021-11-23 05:42:18.832
Triggering next historical data download in queue. | 2021-11-23 05:42:18.832
HD Request # 6 | Downloading Intraday chart data for 11*AAPL+10*MSFT to the file 11%AAPL+10%MSFT.scid. Service: scdataallservices | 2021-11-23 05:42:23.135
HD Request # 6 | Download start date-time: 2021-11-13 05:42:23.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:42:23.135
HD Request # 6 | Requesting historical Intraday Minute data for 11*AAPL+10*MSFT starting at 2021-11-13 08:42:23 (Exchange time). | 2021-11-23 05:42:23.915
HD Request # 6 | Error downloading historical Intraday data for 11*AAPL+10*MSFT. Error: invalid symbol | 2021-11-23 05:42:24.092
HD Request # 6 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for 11*AAPL+10*MSFT | 2021-11-23 05:42:24.093
HD Request # 6 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:42:24.093
HD Request # 6 | Completion time: 1s | 2021-11-23 05:42:24.093
HD Request # 6 | Intraday data download complete for 11*AAPL+10*MSFT. Unique request ID: 6 | 2021-11-23 05:42:24.093
Removing historical data download ID 6. | 2021-11-23 05:42:24.093
Real-time Intraday chart data file updates started for 11*AAPL+10*MSFT | 2021-11-23 05:42:24.093
Opened cached Intraday file: C:\SierraChart\Data\11%AAPL+10%MSFT.scid. Thread ID: 4304 | 2021-11-23 05:42:24.093
Intraday chart data file opened for 11*AAPL+10*MSFT | 2021-11-23 05:42:24.093
HD Request # 6 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:42:24.093

Triggering next historical data download in queue. | 2021-11-23 05:42:24.093
HD Request # 7 | Downloading Intraday chart data for 11*{AAPL}+10*{MSFT} to the file 11%{AAPL}+10%{MSFT}.scid. Service: scdataallservices | 2021-11-23 05:42:24.093
HD Request # 7 | Download start date-time: 2021-11-13 05:42:24.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:42:24.093
HD Request # 7 | Requesting historical Intraday Minute data for 11*{AAPL}+10*{MSFT} starting at 2021-11-13 08:42:24 (Exchange time). | 2021-11-23 05:42:24.854
HD Request # 7 | Error downloading historical Intraday data for 11*{AAPL}+10*{MSFT}. Error: invalid symbol | 2021-11-23 05:42:25.025
HD Request # 7 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:42:25.025
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:42:25.025
HD Request # 7 | Completion time: 1s | 2021-11-23 05:42:25.025
HD Request # 7 | Intraday data download complete for 11*{AAPL}+10*{MSFT}. Unique request ID: 7 | 2021-11-23 05:42:25.025
Removing historical data download ID 7. | 2021-11-23 05:42:25.025
Real-time Intraday chart data file updates started for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:42:25.025
Opened cached Intraday file: C:\SierraChart\Data\11%{AAPL}+10%{MSFT}.scid. Thread ID: 4304 | 2021-11-23 05:42:25.025
Intraday chart data file opened for 11*{AAPL}+10*{MSFT} | 2021-11-23 05:42:25.025
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:42:25.025

Triggering next historical data download in queue. | 2021-11-23 05:42:25.025
HD Request # 8 | Downloading Intraday chart data for {AAPL}+{MSFT} to the file {AAPL}+{MSFT}.scid. Service: scdataallservices | 2021-11-23 05:42:25.025
HD Request # 8 | Download start date-time: 2021-11-13 05:42:25.000000. File last date-time: 00:00:00.000000 | 2021-11-23 05:42:25.025
HD Request # 8 | Requesting historical Intraday Minute data for {AAPL}+{MSFT} starting at 2021-11-13 08:42:25 (Exchange time). | 2021-11-23 05:42:25.805
HD Request # 8 | Error downloading historical Intraday data for {AAPL}+{MSFT}. Error: invalid symbol | 2021-11-23 05:42:25.930
HD Request # 8 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for {AAPL}+{MSFT} | 2021-11-23 05:42:25.930
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-11-23 05:42:25.930
HD Request # 8 | Completion time: 0s | 2021-11-23 05:42:25.930
HD Request # 8 | Intraday data download complete for {AAPL}+{MSFT}. Unique request ID: 8 | 2021-11-23 05:42:25.930
Removing historical data download ID 8. | 2021-11-23 05:42:25.930
Real-time Intraday chart data file updates started for {AAPL}+{MSFT} | 2021-11-23 05:42:25.930
Opened cached Intraday file: C:\SierraChart\Data\{AAPL}+{MSFT}.scid. Thread ID: 4304 | 2021-11-23 05:42:25.930
Intraday chart data file opened for {AAPL}+{MSFT} | 2021-11-23 05:42:25.930
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-11-23 05:42:25.930

Triggering next historical data download in queue. | 2021-11-23 05:42:25.930
No download requests in the queue to start downloads for. | 2021-11-23 05:42:25.930
Error saving the image file: C:\SierraChart\Images\11*AAPL+10*MSFT 1 Min #6 2021-11-23 05_42_36.049.png | 2021-11-23 05:42:36.049 *
Created process C:\SierraChart\NPP\Notepad++.exe. Current folder: C:\SierraChart\NPP | 2021-11-23 05:43:08.909
[2021-11-23 13:55:19]
User319447 - Posts: 12
Hi,

The error message says:

Downoload Failed
Error downloading historical Intraday data
for 11*AAPL+10*MSFT.
Error: invalid symbol

Thank you.
imageScreenshot - 11_23_2021 , 5_49_28 AM.png / V - Attached On 2021-11-23 13:51:15 UTC - Size: 109.05 KB - 135 views
Attachment Deleted.
[2021-11-23 15:47:52]
User319447 - Posts: 12
Hi,

Can I please get a response?

Thank you
[2021-11-23 15:58:25]
Sierra Chart Engineering - Posts: 104368
The symbol is correct. However, the symbol is not recognized as a formula symbol. Make sure you follow through all of the instructions here:
Custom Calculated Symbols: Instructions

in particular step 9.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-23 17:18:26]
User319447 - Posts: 12
Hi,

I am wanting to have a chart of 90 of the Nasdaq 100 stocks along with their multipliers.

I can open one chart with 10 symbols and their multiplers, but when I try to make it
20 symbols and their multipliers it won't load.

I have the 250 symbol limit.

Do the multiplier numbers count as symbols or is the symbol limit strictly for the symbols?
[2021-11-23 20:48:56]
User319447 - Posts: 12
Hi,

I am able to make a chart with 10 different stocks and their multipliers.

But when I try to have 20 stocks in the chart I get an "invalid symbol" error.

What is the limit on the number of symbols you can have in one chart using
Custom Calculated Symbols?
My account is set up for a maximum of 250 symbols.

Thank you
[2021-11-23 21:58:45]
User319447 - Posts: 12
Hi,

After a lot of trial and error, I think I have figured out that your
Custom Calculated Symbols can only have around 230 characters in the
total calculation.
When I try to add one more stock symbol beyond this I always get an error.

If I get the 750 symbols instead of the 250 symbol package will that increase
the number of characters I can put in one Custom Calculated Symbol chart?

Thank you
Date Time Of Last Edit: 2021-11-23 22:00:35
[2021-11-24 13:25:37]
Sierra Chart Engineering - Posts: 104368
We will check on a limit for custom calculated symbols.


Do the multiplier numbers count as symbols
No. There probably is a character limit due to operating system limitations and that must be what you are encountering.


No definitely not:
If I get the 750 symbols instead of the 250 symbol package will that increase
the number of characters I can put in one Custom Calculated Symbol chart?

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-25 00:09:35]
User319447 - Posts: 12
Hi,

Please let me know after you've checked on the limit for
custom calculated symbols and tell me if there is
any way that I can work around this 230 character
limit to be able to add more characters in my
calculation.

Thank you
[2021-11-25 02:29:01]
Sierra_Chart Engineering - Posts: 14017
Sierra Chart does not set a limit but we thought about this and since the symbol is used as the file name, the operating system is probably putting a limit on the length of the file name and that is where the problem must be.


There is no solution we can offer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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