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Date/Time: Thu, 26 Jun 2025 13:03:25 +0000



Connection temporarily allowed...

View Count: 493

[2021-11-12 17:36:00]
User558455 - Posts: 70
Hello, I am seeing the following message. I looked at the account services and shows all green for data feed and sierra charts services.

Message :

Connection temporarily allowed. Sierra Chart account is expired.| 2021-11-12 10:46:29.34*

Thank you

Edit: It disconnects me every 15 mins or so then have to click connect
Date Time Of Last Edit: 2021-11-12 17:37:15
[2021-11-12 18:02:13]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
Sierra Chart - Software Login Instructions: Forced Login
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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