Support Board
Date/Time: Sun, 02 Nov 2025 19:59:51 +0000
[User Discussion] - incomplete data
View Count: 489
| [2021-11-05 15:48:02] |
| valen066 - Posts: 1 |
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Hello, when I connect to the data I have a lag of 10 min with the market (SC data all services). But when I connect to my rithmic data, I have the live data but the charts do not load how to do ? Thank you for your reply |
| [2021-11-05 15:56:47] |
| John - SC Support - Posts: 42699 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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