Support Board
Date/Time: Sun, 02 Nov 2025 09:52:42 +0000
Losing connection
View Count: 664
| [2021-11-01 18:27:27] |
| 12VMan - Posts: 55 |
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Hello - I have had my data feed disconnected multiple times today. Charts are also running behind.
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| [2021-11-01 21:38:57] |
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For data lag issues, refer to: Prices / Data Falling Behind For the disconnection issues, this is not something we have any control over. We see you are using Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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