Support Board
Date/Time: Tue, 16 Sep 2025 04:00:05 +0000
About Direct Futures Order Routing Service using ADVANTAGE FUTURES
View Count: 1299
| [2021-10-29 15:44:52] |
| gsoftinnovation - Posts: 13 |
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Hi, Could you confirm pls that Direct Futures Order Routing Service using ADVANTAGE FUTURES is functional? Today I received the following communication from ADVANTAGE FUTURES team: "Your account only needs one more step. That is: please confirm you will use Sierra Charts via TT, as Sierra Charts does not currently have a direct connection to the CME through Advantage." Thanks Frank Date Time Of Last Edit: 2021-10-29 16:12:14
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| [2021-10-29 16:37:18] |
| Sierra_Chart Engineering - Posts: 20894 |
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Yes Advantage is currently supported through the broker Stage 5. If your account is directly with Advantage, then sometime in November, you can use the Sierra Chart direct order routing service. Currently though this is only through the broker Stage 5 who clears through Advantage. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-29 16:49:26] |
| gsoftinnovation - Posts: 13 |
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Thank you for the answer. I have my account directly with Advantage. Where I would have to check to know that the service is ready for users like me with an account directly with Advance? Any Post where this kind of announces would be published or something like that? I want to know as soon as you are done so I can move forward using my Advantage account with your service ;) Thanks Frank |
| [2021-10-29 20:57:52] |
| Sierra_Chart Engineering - Posts: 20894 |
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It would be best just to check back with us. We would expect the week of November 8.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-29 20:58:24
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| [2021-10-29 21:03:00] |
| gsoftinnovation - Posts: 13 |
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Fantastic!
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| [2021-11-05 16:49:41] |
| gsoftinnovation - Posts: 13 |
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Hi, Any update for us with an account directly with Advantage and not through Stage 5? Thanks |
| [2021-11-12 13:35:46] |
| jmcia - Posts: 5 |
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I am also looking for how to link my sierra account to my advantage account any further updates on this?
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| [2021-11-12 13:40:38] |
| gsoftinnovation - Posts: 13 |
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I was told by Advantage that this week probably it should be set, lets see. It would be nice to have an update from the Sierra team here.
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| [2021-11-12 14:22:16] |
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We need to check with Advantage on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-17 19:50:56] |
| jmcia - Posts: 5 |
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Advantage has informed me that everything should be set up but I am still on a delayed feed
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| [2021-11-17 21:49:13] |
| John - SC Support - Posts: 41827 |
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You have not connected to your trading account yet to verify it for the CME Group. We are assuming that you are setup with the Teton Order Routing Service with Advantage. Therefore, you need to go through the instructions starting at Step #6 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions You can view the status of your verification for the CME Group at the following link to ensure that it has updated and that you should be getting real-time data: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-18 12:53:54] |
| jmcia - Posts: 5 |
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Tried what you said and I am still getting an error that "no trade accounts assigned."
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| [2021-11-18 14:29:53] |
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Update Sierra Chart to the latest release. Instructions: Software Download: Fast Update Set Global Settings >> Data/Trade Service Settings >> Clearing Firm to "Advantage". You will see two of them listed that contain Advantage. It is the last one that says only "Advantage". Let us know if you still cannot connect, then we will call to help you or we may need to check with Advantage to make sure they shared the account with your Sierra Chart username. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-18 14:33:36
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| [2021-11-18 15:33:27] |
| jmcia - Posts: 5 |
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All good now appreciate your help
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