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inability to put orders on live account trading

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[2021-10-25 09:39:50] #1 [Go To First Post]
MR17 - Posts: 34
hi, i was about to trade live and i try to put a limit order on buy column of the DOM but nothing happens !! instead i got this log message down blow is it about the balance sirra account ? thanx for your help TradeActivity files query time: 0.067558 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:05.809 TradeActivity files query time: 0.000089 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:05.809 SC/TT Futures Order Routing \| Requesting trade accounts from server. \| 2021-10-25 04:26:12.838 SC/TT Futures Order Routing \| Performing query for order fills start date-time for account 550S1776. \| 2021-10-25 04:26:12.949 SC/TT Futures Order Routing \| Performing query for historical account balances for account 550S1776. \| 2021-10-25 04:26:12.949 SC/TT Futures Order Routing \| Received 1 accounts from service. \| 2021-10-25 04:26:12.949 TradeActivity files query time: 0.039496 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:12.989 SC/TT Futures Order Routing \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 09:26:12 \| 2021-10-25 04:26:12.989 Interprocess Synchronization \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 09:26:12 \| 2021-10-25 04:26:12.989 TradeActivity files query time: 0.035167 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:13.024 SC/TT Futures Order Routing \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 09:26:13 \| 2021-10-25 04:26:13.024 Interprocess Synchronization \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 09:26:13 \| 2021-10-25 04:26:13.024 SC/TT Futures Order Routing \| Received 0 order fills for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 04:26:13.788 SC/TT Futures Order Routing \| Received 0 historical account balance updates for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 04:26:13.898 SC/TT Futures Order Routing \| Requesting Trade Positions data. \| 2021-10-25 04:26:17.837 SC/TT Futures Order Routing \| No Trade Positions reported by DTC Server. Clearing existing Trade Positions. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:26:17.949 TradeActivity files query time: 0.000056 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:58.154 TradeActivity files query time: 0.000063 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:58.572 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:31:43.572 TradeActivity files query time: 0.018276 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:31:43.731 TradeActivity files query time: 0.014816 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:31:43.746 SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43490. Service Order ID: 6710437. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:03.062 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43492. Service Order ID: 6710438. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:09.867 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43494. Service Order ID: 6710439. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:19.980 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43496. Service Order ID: 6710440. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:09.996 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43498. Service Order ID: 6710442. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:21.068 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43500. Service Order ID: 6710443. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:23.606 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43502. Service Order ID: 6710444. Symbol: ESZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:33.227 *

[2021-10-25 10:20:34] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the issue: SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43502. Service Order ID: 6710444. Symbol: ESZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:33.227 * Contact your broker and let them know you are getting this error message, specifically: Text: Exceeds credit limits Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-25 10:20:39

[2021-10-25 10:30:53] #3 [Go To First Post]
MR17 - Posts: 34
hi again, i did not get answer from my broker yet but i think i know why : i tried to put an order live on e-mini NQ !! and i have an account that is supposed to trade the micro am i correct ? could that be the explanation ? thanx

[2021-10-25 10:56:43] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Possibly. We are not really sure about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-25 11:03:13] #5 [Go To First Post]
MR17 - Posts: 34
i checked the same process changing the instrument to micro and it worked !!! i put a limit order and cancel just like in sim !! everything went smooth unless my broker says otherwise, i ll assume it is fixed anyway, thanx for your help

[2021-10-25 13:37:40] #6 [Go To First Post]
MR17 - Posts: 34
hi ! could you please tell me why if i am putting a buy stop on my live account i have this message on my trade service log? it is surprising because if i put a limit order, the order stays there but if a stop order there is nothing on my DOM any ideas ? thanx TradeActivity files query time: 0.067558 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:05.809 TradeActivity files query time: 0.000089 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:05.809 SC/TT Futures Order Routing \| Requesting trade accounts from server. \| 2021-10-25 04:26:12.838 SC/TT Futures Order Routing \| Performing query for order fills start date-time for account 550S1776. \| 2021-10-25 04:26:12.949 SC/TT Futures Order Routing \| Performing query for historical account balances for account 550S1776. \| 2021-10-25 04:26:12.949 SC/TT Futures Order Routing \| Received 1 accounts from service. \| 2021-10-25 04:26:12.949 TradeActivity files query time: 0.039496 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:12.989 SC/TT Futures Order Routing \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 09:26:12 \| 2021-10-25 04:26:12.989 Interprocess Synchronization \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 09:26:12 \| 2021-10-25 04:26:12.989 TradeActivity files query time: 0.035167 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:13.024 SC/TT Futures Order Routing \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 09:26:13 \| 2021-10-25 04:26:13.024 Interprocess Synchronization \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 09:26:13 \| 2021-10-25 04:26:13.024 SC/TT Futures Order Routing \| Received 0 order fills for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 04:26:13.788 SC/TT Futures Order Routing \| Received 0 historical account balance updates for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 04:26:13.898 SC/TT Futures Order Routing \| Requesting Trade Positions data. \| 2021-10-25 04:26:17.837 SC/TT Futures Order Routing \| No Trade Positions reported by DTC Server. Clearing existing Trade Positions. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:26:17.949 TradeActivity files query time: 0.000056 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:58.154 TradeActivity files query time: 0.000063 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:58.572 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:31:43.572 TradeActivity files query time: 0.018276 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:31:43.731 TradeActivity files query time: 0.014816 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:31:43.746 SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43490. Service Order ID: 6710437. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:03.062 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43492. Service Order ID: 6710438. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:09.867 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43494. Service Order ID: 6710439. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:19.980 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43496. Service Order ID: 6710440. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:09.996 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43498. Service Order ID: 6710442. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:21.068 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43500. Service Order ID: 6710443. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:23.606 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43502. Service Order ID: 6710444. Symbol: ESZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:33.227 * Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:46:54.443 TradeActivity files query time: 0.000266 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:46:54.580 TradeActivity files query time: 0.000069 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:46:54.643 TradeActivity files query time: 0.000075 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:50:49.547 TradeActivity files query time: 0.000068 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:50:51.859 Cleared global profit/loss management data for Sim1. \| 2021-10-25 04:52:31.920 Cleared trade data \| Symbol: [Sim]NQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 04:52:31.924 TradeActivity files query time: 0.055791 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:52:31.975 TradeActivity files query time: 0.000029 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:52:31.976 TradeActivity files query time: 0.000091 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 04:52:31.984 TradeActivity files query time: 0.000088 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 04:52:31.990 TradeActivity files query time: 0.053285 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:52:32.044 Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 04:54:30.878 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:54:30.881 TradeActivity files query time: 0.079821 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:30.957 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:54:30.965 TradeActivity files query time: 0.000366 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:54:30.966 TradeActivity files query time: 0.057514 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.023 TradeActivity files query time: 0.000065 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.340 TradeActivity files query time: 0.000063 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.343 TradeActivity files query time: 0.000066 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.352 TradeActivity files query time: 0.000073 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.381 Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Internal Order ID: 43557. Service Order ID: 43557. Symbol: MNQZ21_FUT_CME. Account: Sim1 \| 2021-10-25 05:00:31.884 * Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 05:01:31.185 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:01:31.189 TradeActivity files query time: 0.098391 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:01:31.283

[2021-10-25 13:48:59] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This log does not show any order rejections at the bottom of it. What specific message are you referring to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-25 13:59:21] #8 [Go To First Post]
MR17 - Posts: 34
actually i am not rejected at all !! there is just nothing when i put my buy stop ! if i do the same thing on sim, it triggerring buy stop and immediately you see Profit /loss column populating with ticks numbers !! but on my live account, if i do the same, nothing !!!! and i get the same message from log service : TradeActivity files query time: 0.067558 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:05.809 TradeActivity files query time: 0.000089 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:05.809 SC/TT Futures Order Routing \| Requesting trade accounts from server. \| 2021-10-25 04:26:12.838 SC/TT Futures Order Routing \| Performing query for order fills start date-time for account 550S1776. \| 2021-10-25 04:26:12.949 SC/TT Futures Order Routing \| Performing query for historical account balances for account 550S1776. \| 2021-10-25 04:26:12.949 SC/TT Futures Order Routing \| Received 1 accounts from service. \| 2021-10-25 04:26:12.949 TradeActivity files query time: 0.039496 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:26:12.989 SC/TT Futures Order Routing \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 09:26:12 \| 2021-10-25 04:26:12.989 Interprocess Synchronization \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 09:26:12 \| 2021-10-25 04:26:12.989 TradeActivity files query time: 0.035167 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:13.024 SC/TT Futures Order Routing \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 09:26:13 \| 2021-10-25 04:26:13.024 Interprocess Synchronization \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 09:26:13 \| 2021-10-25 04:26:13.024 SC/TT Futures Order Routing \| Received 0 order fills for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 04:26:13.788 SC/TT Futures Order Routing \| Received 0 historical account balance updates for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 04:26:13.898 SC/TT Futures Order Routing \| Requesting Trade Positions data. \| 2021-10-25 04:26:17.837 SC/TT Futures Order Routing \| No Trade Positions reported by DTC Server. Clearing existing Trade Positions. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:26:17.949 TradeActivity files query time: 0.000056 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:58.154 TradeActivity files query time: 0.000063 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:26:58.572 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:31:43.572 TradeActivity files query time: 0.018276 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:31:43.731 TradeActivity files query time: 0.014816 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:31:43.746 SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43490. Service Order ID: 6710437. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:03.062 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43492. Service Order ID: 6710438. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:09.867 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43494. Service Order ID: 6710439. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:32:19.980 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43496. Service Order ID: 6710440. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:09.996 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43498. Service Order ID: 6710442. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:21.068 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43500. Service Order ID: 6710443. Symbol: NQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:23.606 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Exceeds credit limits \| SenderSubID: S5160. Internal Order ID: 43502. Service Order ID: 6710444. Symbol: ESZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 04:33:33.227 * Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:46:54.443 TradeActivity files query time: 0.000266 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:46:54.580 TradeActivity files query time: 0.000069 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:46:54.643 TradeActivity files query time: 0.000075 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:50:49.547 TradeActivity files query time: 0.000068 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:50:51.859 Cleared global profit/loss management data for Sim1. \| 2021-10-25 04:52:31.920 Cleared trade data \| Symbol: [Sim]NQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 04:52:31.924 TradeActivity files query time: 0.055791 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:52:31.975 TradeActivity files query time: 0.000029 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:52:31.976 TradeActivity files query time: 0.000091 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 04:52:31.984 TradeActivity files query time: 0.000088 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 04:52:31.990 TradeActivity files query time: 0.053285 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:52:32.044 Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 04:54:30.878 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:54:30.881 TradeActivity files query time: 0.079821 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:30.957 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 04:54:30.965 TradeActivity files query time: 0.000366 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 04:54:30.966 TradeActivity files query time: 0.057514 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.023 TradeActivity files query time: 0.000065 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.340 TradeActivity files query time: 0.000063 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.343 TradeActivity files query time: 0.000066 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.352 TradeActivity files query time: 0.000073 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 04:54:31.381 Order modification failed (InternalOrderID) \| Unable to modify order because it is no longer working. Internal Order ID: 43557. Service Order ID: 43557. Symbol: MNQZ21_FUT_CME. Account: Sim1 \| 2021-10-25 05:00:31.884 * Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 05:01:31.185 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:01:31.189 TradeActivity files query time: 0.098391 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:01:31.283 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:01:31.284 TradeActivity files query time: 0.000212 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:01:31.284 TradeActivity files query time: 0.052652 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:01:31.337 TradeActivity files query time: 0.000091 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:01:31.458 TradeActivity files query time: 0.000068 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:01:31.463 TradeActivity files query time: 0.000066 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:01:31.474 TradeActivity files query time: 0.000076 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:01:31.499 Replay 1.00X: MNQZ21_FUT_CME[M] #1 \| User order entry \| Unable to Flatten/Reverse. Position does not exist \| Symbol: [Sim]MNQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 05:02:38.110 * Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 05:20:18.747 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:20:18.752 TradeActivity files query time: 0.079976 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:20:18.827 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:20:18.829 TradeActivity files query time: 0.000157 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:20:18.830 TradeActivity files query time: 0.037959 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:20:18.868 TradeActivity files query time: 0.000033 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:20:18.868 TradeActivity files query time: 0.000067 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:20:19.251 TradeActivity files query time: 0.000065 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:20:19.256 TradeActivity files query time: 0.000080 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:20:19.265 TradeActivity files query time: 0.000053 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:20:29.731 TradeActivity files query time: 0.000076 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:20:31.268 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:31:26.479 TradeActivity files query time: 0.024457 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:31:26.714 TradeActivity files query time: 0.017134 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:31:26.731 TradeActivity files query time: 0.019163 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:31:26.792 TradeActivity files query time: 0.017270 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:31:26.846 TradeActivity files query time: 0.011053 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:31:53.719 TradeActivity files query time: 0.010297 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:32:20.235 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:33:27.860 TradeActivity files query time: 0.000073 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:33:28.060 TradeActivity files query time: 0.000078 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:33:28.107 TradeActivity files query time: 0.000071 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:33:28.144 TradeActivity files query time: 0.000067 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:33:28.203 Cleared global profit/loss management data for Sim1. \| 2021-10-25 05:38:34.672 Cleared trade data \| Symbol: [Sim]NQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 05:38:34.677 TradeActivity files query time: 0.070191 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 05:38:34.742 TradeActivity files query time: 0.000033 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 05:38:34.742 TradeActivity files query time: 0.000016 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 05:38:34.742 TradeActivity files query time: 0.000097 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 05:38:34.744 TradeActivity files query time: 0.048282 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:38:34.793 TradeActivity files query time: 0.009601 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:51:48.530 TradeActivity files query time: 0.009148 seconds. Entries: 169. Current queries: 1 \| 2021-10-25 05:51:49.903 Cleared global profit/loss management data for Sim1. \| 2021-10-25 05:51:55.222 Cleared trade data \| Symbol: [Sim]MNQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 05:51:55.275 TradeActivity files query time: 1.116657 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:51:56.339 TradeActivity files query time: 0.001360 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:51:56.341 TradeActivity files query time: 0.001739 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:51:56.345 TradeActivity files query time: 0.055581 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:51:56.400 Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 05:52:01.195 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:52:01.206 TradeActivity files query time: 0.063033 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:52:01.259 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 05:52:01.259 TradeActivity files query time: 0.000173 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 05:52:01.259 TradeActivity files query time: 0.043402 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:52:01.302 TradeActivity files query time: 0.000068 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:52:01.349 TradeActivity files query time: 0.000065 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:52:01.374 TradeActivity files query time: 0.000063 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:52:01.376 TradeActivity files query time: 0.000069 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 05:52:01.434 Replay 1.00X: MNQZ21_FUT_CME[M] #1 \| User order entry \| Unable to Flatten/Reverse. Position does not exist \| Symbol: [Sim]MNQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 05:53:46.402 * TradeActivity files query time: 0.007518 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:00:15.139 TradeActivity files query time: 0.006188 seconds. Entries: 84. Current queries: 1 \| 2021-10-25 06:00:16.475 Cleared global profit/loss management data for Sim1. \| 2021-10-25 06:03:46.012 Cleared trade data \| Symbol: [Sim]NQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 06:03:46.017 TradeActivity files query time: 0.062708 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 06:03:46.075 TradeActivity files query time: 0.012114 seconds. Entries: 84. Current queries: 4 \| 2021-10-25 06:03:46.087 TradeActivity files query time: 0.008325 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 06:03:46.096 TradeActivity files query time: 0.005733 seconds. Entries: 85. Current queries: 2 \| 2021-10-25 06:03:46.102 TradeActivity files query time: 0.048228 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:03:46.150 Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 06:04:29.335 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 06:04:29.367 TradeActivity files query time: 0.074071 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:04:29.409 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 06:04:29.412 TradeActivity files query time: 0.000196 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 06:04:29.412 TradeActivity files query time: 0.039647 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:04:29.452 TradeActivity files query time: 0.000066 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:04:29.648 TradeActivity files query time: 0.000064 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:04:29.651 TradeActivity files query time: 0.000057 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:04:29.654 TradeActivity files query time: 0.000074 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:04:29.691 Replay 1.00X: MNQZ21_FUT_CME[M] #1 \| User order entry \| Unable to Flatten/Reverse. Position does not exist \| Symbol: [Sim]MNQZ21_FUT_CME \| TradeAccount: Sim1 \| 2021-10-25 06:05:08.845 * TradeActivity files query time: 0.007885 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 06:12:56.063 TradeActivity files query time: 0.005485 seconds. Entries: 87. Current queries: 1 \| 2021-10-25 06:12:57.476 SC/TT Futures Order Routing \| Requesting trade accounts from server. \| 2021-10-25 07:21:11.512 SC/TT Futures Order Routing \| Performing query for order fills start date-time for account 550S1776. \| 2021-10-25 07:21:11.667 SC/TT Futures Order Routing \| Performing query for historical account balances for account 550S1776. \| 2021-10-25 07:21:11.667 SC/TT Futures Order Routing \| Received 1 accounts from service. \| 2021-10-25 07:21:11.667 TradeActivity files query time: 0.064073 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 07:21:11.731 SC/TT Futures Order Routing \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 12:21:11 \| 2021-10-25 07:21:11.731 Interprocess Synchronization \| Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-04-15 12:21:11 \| 2021-10-25 07:21:11.731 TradeActivity files query time: 0.030360 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 07:21:11.762 SC/TT Futures Order Routing \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 12:21:11 \| 2021-10-25 07:21:11.762 Interprocess Synchronization \| Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-04-15 12:21:11 \| 2021-10-25 07:21:11.762 SC/TT Futures Order Routing \| Received 0 order fills for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 07:21:12.559 SC/TT Futures Order Routing \| Received 0 historical account balance updates for account: 550S1776. Inserting the ones that do not exist. \| 2021-10-25 07:21:12.677 SC/TT Futures Order Routing \| Requesting Trade Positions data. \| 2021-10-25 07:21:16.525 SC/TT Futures Order Routing \| No Trade Positions reported by DTC Server. Clearing existing Trade Positions. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 07:21:16.648 SC/TT Futures Order Routing \| Requesting Trade Positions data. \| 2021-10-25 07:21:21.672 SC/TT Futures Order Routing \| No Trade Positions reported by DTC Server. Clearing existing Trade Positions. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 07:21:21.784 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 08:16:49.216 TradeActivity files query time: 0.017189 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:16:49.388 TradeActivity files query time: 0.016658 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 08:16:49.405 TradeActivity files query time: 0.015491 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 08:16:49.420 TradeActivity files query time: 0.006134 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:16:49.426 SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Buy order stop price must be above last trade price \| ExchID: 6826298960889 \| SenderSubID: S5160. Internal Order ID: 44173. Service Order ID: 6711311. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:31:37.773 * Cleared global profit/loss management data for all simulated trade accounts. \| 2021-10-25 08:32:00.344 Cleared Trade Simulation Orders and Data for all Trade Accounts. \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 08:32:00.344 TradeActivity files query time: 0.072330 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:32:00.416 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 08:32:00.416 TradeActivity files query time: 0.000265 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 08:32:00.417 TradeActivity files query time: 0.051856 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:32:00.468 TradeActivity files query time: 0.014043 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:32:00.526 TradeActivity files query time: 0.017073 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 08:32:00.561 TradeActivity files query time: 0.009549 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 08:32:00.571 TradeActivity files query time: 0.005004 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:32:00.576 SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Buy order stop price must be above last trade price \| ExchID: 6826299172773 \| SenderSubID: S5160. Internal Order ID: 44175. Service Order ID: 6711386. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:33:10.985 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Buy order stop price must be above last trade price \| ExchID: 6826299241557 \| SenderSubID: S5160. Internal Order ID: 44177. Service Order ID: 6711395. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:33:38.429 * Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 08:33:54.207 TradeActivity files query time: 0.000051 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:33:54.299 TradeActivity files query time: 0.000049 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:33:54.339 TradeActivity files query time: 0.000038 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:33:54.346 TradeActivity files query time: 0.000047 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:33:54.360 Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 08:51:47.017 TradeActivity files query time: 0.012191 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:51:47.127 TradeActivity files query time: 0.011414 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 08:51:47.167 TradeActivity files query time: 0.007970 seconds. Entries: 0. Current queries: 2 \| 2021-10-25 08:51:47.175 TradeActivity files query time: 0.005733 seconds. Entries: 0. Current queries: 1 \| 2021-10-25 08:51:47.181 SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Sell order stop price must be below last trade price \| ExchID: 6826301887821 \| SenderSubID: S5160. Internal Order ID: 44303. Service Order ID: 6712489. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:52:41.893 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Buy order stop price must be above last trade price \| ExchID: 6826302115338 \| SenderSubID: S5160. Internal Order ID: 44308. Service Order ID: 6712574. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:54:50.224 * MNQZ21_FUT_CME[M] #13 \| User order entry \| Unable to Flatten/Reverse. Position does not exist \| Symbol: MNQZ21_FUT_CME \| TradeAccount: 550S1776 \| 2021-10-25 08:54:52.555 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Buy order stop price must be above last trade price \| ExchID: 6826302147050 \| SenderSubID: S5160. Internal Order ID: 44310. Service Order ID: 6712579. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:55:02.088 * SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Buy order stop price must be above last trade price \| ExchID: 6826302179784 \| SenderSubID: S5160. Internal Order ID: 44312. Service Order ID: 6712605. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:55:16.846 * Flagging to reload Trades list in charts \| Symbol: (unset) \| TradeAccount: (unset) \| 2021-10-25 08:56:01.663 TradeActivity files query time: 0.005977 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 08:56:01.753 TradeActivity files query time: 0.002671 seconds. Entries: 108. Current queries: 3 \| 2021-10-25 08:56:01.756 TradeActivity files query time: 0.002264 seconds. Entries: 0. Current queries: 3 \| 2021-10-25 08:56:01.758 TradeActivity files query time: 0.002007 seconds. Entries: 108. Current queries: 1 \| 2021-10-25 08:56:02.107

[2021-10-25 14:13:18] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes you do need to put a buy stop order above the last trade price: SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Buy order stop price must be above last trade price \| ExchID: 6826302179784 \| SenderSubID: S5160. Internal Order ID: 44312. Service Order ID: 6712605. Symbol: MNQZ21_FUT_CME. Account: 550S1776 \| 2021-10-25 08:55:16.846 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-10-25 14:24:20] #10 [Go To First Post]
MR17 - Posts: 34
i am sorry but there is something i do not get : why is the that when i did the same buy stop order from the DOM on sim , it does work and why when i switch on live one it does not ? is this normal ?

[2021-10-25 14:27:32] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes this is normal because the exchange is rejecting the Stop order. In simulation this does not happen. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-25 14:27:43

[2021-10-25 14:34:46] #12 [Go To First Post]
MR17 - Posts: 34
ok !! just to make i understood : on sim, i can right click below the price and it triggers my stop order but not on live one ? even though i on global settings global is set for that order type ?

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