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Date/Time: Fri, 26 Apr 2024 23:20:17 +0000



Notreceiving real-time Exchange quotes on second system

View Count: 432

[2021-10-20 17:40:22]
User541739 - Posts: 3
How do I enable real-time quotes for 2 simultaneous instances of Sierra Chart running on two machines under the same account? Thanks
[2021-10-20 18:04:07]
John - SC Support - Posts: 31159
Refer to the following:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-20 18:20:47]
User541739 - Posts: 3
Thank you for replying.

To be clear, I am want to use Denali Exchange Data Feed on Two Computers Simultaneously with my SC account. I have no problem paying the exchange fees as required.

I have followed those instructions and I am receiving the error:

Error setting number of systems to 2.
All Activate Exchange Should be Enabled/Activated for Renewal.

What I need are set to renew and are activated. Thanks for your assistance.
[2021-10-20 22:01:09]
User541739 - Posts: 3
Still receiving the error message.
Private File
Attachment Deleted.
[2021-10-20 23:46:19]
Sierra Chart - Max - Posts: 5597
The issue has been resolved and your account has been set for 2 systems.
Sierra Chart Support

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