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Date/Time: Fri, 03 Dec 2021 16:44:44 +0000



Waiting to Download Historical Data

[2021-10-20 11:50:40]
nosast - Posts: 233
Starting this morning, I have issues downloading data. It took quiet some time (2-3 minutes) and in the message log I saw lots of disconnects and re-connects to another SC server. Right now CME data is loaded but market internals not.

Live data and order routing is fine though.
[2021-10-20 12:25:54]
Sierra Chart Engineering - Posts: 98792
This has been resolved.

If there is any missing data, follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-10-20 12:38:38]
nosast - Posts: 233
Thanks! I can confirm it is working again after a restart of SC

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