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Date/Time: Sat, 20 Apr 2024 13:29:12 +0000



Waiting to Download Historical Data

View Count: 860

[2021-10-20 11:50:40]
nosast - Posts: 290
Starting this morning, I have issues downloading data. It took quiet some time (2-3 minutes) and in the message log I saw lots of disconnects and re-connects to another SC server. Right now CME data is loaded but market internals not.

Live data and order routing is fine though.
[2021-10-20 12:25:54]
Sierra Chart Engineering - Posts: 104368
This has been resolved.

If there is any missing data, follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-20 12:38:38]
nosast - Posts: 290
Thanks! I can confirm it is working again after a restart of SC

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